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XPS One 2720 upgraded to windows 10 turns screen black at random intervals
XPS One 2720 upgraded to windows 10 turns screen black at random intervals. Screen goes black for 2-3 seconds then returns to what i was doing. Sometimes it does it every 5 minutes other times 1-3 minutes apart, and others thank goodness approximately 15 minutes apart. i can't find anything on Dell knowledge to help me. I work from home a lot and depend on this PC. i have run the Dell check for updates, nothing needed, i ran all the Dell tests which took 30-40 minutes or more to see if anything showed up there. nothing showed up there and it did not go black during all the video tests.
ziazan
6 Posts
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April 10th, 2016 10:00
Any one have any ideas? it seems to go black at the worst times. like screen sharing with a customer to do training.
Mary G
4 Operator
4 Operator
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20.1K Posts
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April 10th, 2016 11:00
You have to go to Dell Drivers and Downloads to get all the windows 10 drivers for your model--
http://www.dell.com/support/home/us/en/04/product-support/product/xps-27-2720-aio/drivers#SimpleDrivers
andres70
1 Message
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April 21st, 2016 01:00
I do have same issue with my XPS AIO 2720.
I have tried several things but no luck until. It depends from what i am using. Sometime browsing web ( with IE or chrome) - screem flicker every other minutes. And same time watching movie from local source , and no flickering for hours.
Very anoying.