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May 29th, 2009 13:00

XPS400 crash, cursor freeze, black screen.

XPS400  crash, cursor freeze, black screen.

 

What steps can be taken to figure out what is wrong?

 

10 Elder

 • 

46K Posts

May 29th, 2009 13:00

Val Gratias

Check the reading of the power button LED, is it solid green, blinking green, solid amber, blinking amber?

Check the reading of Diagnostic Lights on the front panel? See HERE

Does the power supply fan run? If there are any error messages, please post the exact text of them?

Bev.

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