XPS8300 Multiple Restarts To Connect To Internet ???

Hi Bob,

Welcome to the Community.

I'd suggest you to try the following steps:

1. Check with another Cat 5 cable.

2.You can try Modem power cycle by switching off all the devices. Disconnect the modem(Cisco Wireless)  from the power source and wait for 2 minutes and reconnect to the power source and turn it on. Wait till all the lights are normal in the modem then turn on the computer.

And also have you tried updating the driver for the network card?

Let me know if you need further help.

Thanks,

Bridjet

Hi Bridjet,

I followed all of your suggestions, yet I still need three or more reboots before it will connect to the internet. I have new cables, power cycled and the drivers were up to date.

I notice when it doesn't connect, the 'lights' next to the cable on the back do not light up. Then after multiple restarts, the lights go on and then the 8300 connects.

Also doing some research online, I've read this is a common problem with XPS8300s and the mother board had to be replaced.

Thanks, Bob                  

Hi Bob,

 Request you to private message me your system service tag number.I will check what needs to be done and get back to you. To send Private message, accept my friend request,Click on my User name,Click start conversation.

Thanks,

Bridjet

Hello,

I have similar problem.  Has been getting steadily worse.  Now chronic.  Can you please help me?

thx