Xps 730 H2C DOA.

Yeah, i called them up and they said to call back in an hour because their order system is down, i don't believe it though for some reason.

Do you have a case number? If you do, call Dell and make sure the case file indicates you will getting a replacement.

Still nothing in order status indicating that it will actually happen, i really hope i wasn't lied to.

Well i knew it was a lie, they are telling me the replacement i will get in 5-7 business days but the information on my compensation for 500 dollars credit is nowhere to be found. I think i need to contact coroporate headquarters or something, because this is unexceptable. Especially since they are saying i might not see the order status for 3 days, how do i know they aren't trying to postpone till the 21 days is up. Also they are claiming that the replacement will have to be on the same 21 day policy is that true, because i have a feeling they will delay the shipping till the 21 day policy is up and i will have no way out sigh. I really want this computer to work don't know what other company to go with.

I was actually thinking about the blackbird but their warranty is not good from what i heard, and i have heard of a lot of problems with them. Not sure if theres any truth to that, but if i don't receive the replacement within a week i am going to try and go for a blackbird. Thanks.

Since you spent $7500 on the xps 730 and want to return it, I would recommend the HP Blackbird PC which was co-developed with Voodoo PC:

 

http://h20435.www2.hp.com/#/HOME

I'm curious about the specs of the computer you ordered.

I care :)

XPS 730, Intel Core2 Extreme processor QX9770 (3.2GHz Overclocked to 3.8GHz) w/Quad Core Technology and 12MB cache

 

4GB Corsair Dominator DDR3 SDRAM 1333MHz overclocked up to 1600MHz-4 DIMMs 

 

Dual nVidia GeForce GTX 280 1024MB 

 

Serial ATA 2 RAID 0 With Dual 750GB Hard Drives

 

16X DVD-ROM and 16X DVD+/-RW

 

Here ya go.