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This post is more than 5 years old
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my dell optiplex 360 is only accepting one ram at a time why
what could be the cause?
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DELL-Allan D
4 Operator
4 Operator
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2.6K Posts
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July 30th, 2013 07:00
Hello Bobdolo,
In order to assist you, please help me understand the following details:
There are few steps I would suggest, which would help us in isolating the cause of failure, please try the following steps:
Please try the steps and write back with your findings.
BOBDOLO
3 Posts
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August 3rd, 2013 08:00
i try the steps and the board is fine and two memory slot are working.
The pc have two memory slot but only one work at a time.
if i place memory in the two slot the pc will not boot
What next
BOBDOLO
3 Posts
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August 3rd, 2013 08:00
i try the steps and the board is fine and two memory slot are working.
The pc have two memory slot but only one work at a time.
if i place memory in the two slot the pc will not boot
What next
DELL-Allan D
4 Operator
4 Operator
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2.6K Posts
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August 4th, 2013 06:00
Hello Bobdolo,
I would request you to try updating the BIOS to the latest version.
**NOTE: Few things to ensure before updating the Bios is, the Ac Adapter should be plugged in and the battery should have minimum of 15% charge. No other external peripherals should be connected to the computer. Please ensure that the Bios update should not be interrupted else it would damage the motherboard.