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MohaSyrMK
1 Copper

dell support assist error code

Hello guys,

So I updated my graphics card driver 2 days ago, which I always do each time a new update comes in and I ran video card test. After It was over, I got this error code 

Warning Message Error at pixel 11 5 :

          input color OOFFFFFF not equal to output color 0076B900.

Test Finished Failed ( Error code : WVC07-L7R) 

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2 Replies
Moderator
Moderator

RE: dell support assist error code

Thank you for your message.  We will be glad to assist you on this.


Do you get any blue screen error on your notebook?


Do you have any screen flickering or brightness issue with the computer?


Please run a stress test on the video card & check if there is an error listed. Please share an image of the error.


For my reference, please click on my Dell username & send a private message with the service tag, registered name & email address.

Dell-SreejithRamesh
Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
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speedstep
6 Thallium

RE: dell support assist error code

Graphics primary surface test failed (Error code: WVC07-L1M)

Video Memory Test

Warning Message: Error at pixel 0 0 : Input color 00FFFFFF not equal to output color 00000000. 10/19/2017 2:05:14 PM

System Model Dell System Inspiron N7110
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A13, 9/5/2012
SMBIOS Version 2.6
Installed Physical Memory (RAM) 8.00 GB
Name Intel(R) HD Graphics Family
Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.2455, 11.72 MB (12,287,456 bytes)
Name NVIDIA GeForce GT 525M
Driver c:\windows\system32\drivers\nvlddmkm.sys (9.18.13.1100, 10.50 MB (11,009,312 bytes)


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