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December 22nd, 2008 20:00

dvd wont play at all

i cant get the dvd rom to reconize a disc at all. if fact it wont stay closed. what do i do? the cd rom works fine.its a old school dell windows xp

someone please help.

4.6K Posts

December 22nd, 2008 20:00

Welcome to the forums :emotion-21:

 

 

What model system is it?  If it's still under warranty, contact tech support :emotion-55:

3 Posts

December 22nd, 2008 20:00

thank you so much. its a dell 4600 it was given to me as a hand me down, no complaints yet. no warranty.

3 Posts

December 22nd, 2008 21:00

oh yeah, a little back ground. when i first got it the dvd worked at that time i had dialup now i just got dsl. (i'm getting caught up) i think if it would

stay close long enough to read the disc it would probably work. when i close it, it goes in fine reads and then opens back up and stays open. when i turn it off it stays open.

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