help!

My elderly mom lives 120 miles from me. She has a Dell and the fan stopped working. She wants me to order the fan so she can have a guy come in to replace it. Any idea what info I need from her computer to order a fan and how do I do it-must I do it by phone? I'm trying to run interference, she's not well and hasn't the strength to deal with tech support. Come to think of it, neither do I. sigh...  She gave me a fan part number F2LJW41 and model 3610KL-04W-B66 and another number CN-OC3152570821-buncha more numbers and none of these numbers comes up when I try to search the Dell website. I've never owned a Dell. What's a girl gotta do to get the right part number? Thanks folks.

srbranigan

You should be able to buy the fan from HERE, or call Dell Spare Parts HERE

Bev.

Ps. It would help to include the computer model in the post.