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March 22nd, 2014 09:00

restore

I recently changed from vista to win 8.1, having backed up and restored normally with Macrium. Yesterday came across a cd wiith .dsb files. May not be important but I'd like to open them before discarding. However it would appear I have removed Dell Datasafe from computer, and when I tried to open the exe file it said,Dell datasafe local backup cannot be installed because your hard drive does not have the Windows recovery Environment.The question is: how can I open these files, which may or may not be useful.  Thanks for any suggestions.

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34.2K Posts

March 22nd, 2014 17:00

Hi Cathgane,

You're in a tough spot. If you paid for Dell Datasafe Local Backup, try calling Dell. But since you wiped the Vista recovery partition, you're not going to be able to install Datasafe.

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