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August 21st, 2017 05:00

Boot problem, Dell Optiplex-390 boot

Dear Sir/Madam

During start up, the LED indicator shows the following screenshot which I have attached.
Please someone who can help me?

Dame Leta

9 Legend

 • 

47K Posts

August 21st, 2017 06:00

The pattern you show is not listed.  Sounds like its crashing after post.

Disconnect the data cable from hard drive, turn off,  then restart.

The error should change.  If it does not the whole thing is DEAD.

Bad Ram, Shorted USB.  This is a conspiracy against you personally.


Title Type Language
OptiPlex 390 Mini-Tower Owner's Manual om en-us

August 21st, 2017 06:00

Dear Sir/Madam,

Have tried every option you mentioned. Replacing RAM, resetting power supply, unplugging any cable data, etc.

but same problem

August 21st, 2017 07:00

Dear,

I did what you said, it beep. What is next step?

9 Legend

 • 

47K Posts

August 21st, 2017 07:00

Dear Bot.  Unplug all wires including power.

Remove all cards.

Remove all ram.

Remove the hard drive.

Plug in ONLY power.

Turn on.

It should beep.

9 Legend

 • 

47K Posts

August 21st, 2017 08:00

If it Beeps then it should be No Ram Error on the diagnostic Lights.

Unplug and put 1 ram stick back in but DO NOT connect the hard drive.

It should change errors on the front panel.

When you enter the or
keystroke correctly, the computer beeps.
The key sequence invokes the Boot Device Menu





 

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