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Canon Printer - USB Device Not Recognized
am running Windows XP Service Pack 2 on a Dimension 3000. When I try to install the drivers for my new Canon Pixma 530 printer, I got a "USB Device Not Recognized" message that says "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."
Canon tech support suggested I try connecting the printer to a different computer. I did, and it installed with no problem.-- so the problem is definitely with my computer. Canon suggested that I look for an update to my chipset driver. I went to the Downloads section of this site and downloaded the Intel Chipset Software Installation Utility. I installed it, and it didn't help.
Any ideas?
Thanks very much.
Canon tech support suggested I try connecting the printer to a different computer. I did, and it installed with no problem.-- so the problem is definitely with my computer. Canon suggested that I look for an update to my chipset driver. I went to the Downloads section of this site and downloaded the Intel Chipset Software Installation Utility. I installed it, and it didn't help.
Any ideas?
Thanks very much.
fireberd
9 Legend
9 Legend
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November 3rd, 2006 17:00
Mapster
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November 3rd, 2006 18:00
fireberd
9 Legend
9 Legend
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33.3K Posts
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November 3rd, 2006 20:00
x_lab rat
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November 3rd, 2006 20:00
Mapster
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November 3rd, 2006 22:00
Thanks.
x_lab rat
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November 3rd, 2006 23:00
Mapster
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November 3rd, 2006 23:00
It seems unlikely that Adobe Acrobat is the cause. I hooked up my old HP and my computer recognized it with no problem.
x_lab rat
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November 4th, 2006 02:00
Mapster
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November 4th, 2006 18:00
When the attempted fixes didn't solve the problem, I decided to call Geek Squad. Great experience. The tech talked to me over the phone and took control of my desktop through my broadband internet connection.
He went into my Add/Remove Programs folder and deleted the Canon Printer software. He then turned off my McAfee Antivirus. We ran the install disk and the printer was detected with no problem. He gave me those two pieces of basic advice. 1)If install fails, the software folder may be corrupted. Make sure you delete the program before trying a new install. 2) Antivirus programs may interfere with the install, so turn them off.
x_lab rat
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November 5th, 2006 01:00
Mapster
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November 12th, 2006 21:00
win121
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October 31st, 2017 02:00
Here is how to fix USB Not Recognized message in Windows 10
Reboot Your PC
Reinstall Your External USB Driver
Update Your PC Drivers
Disconnect Any Other Removable Disk To Avoid Conflict
Scan For Hardware Changes
Run The Hardware And Device Trouble-Shooter
Repair The “USB Not Recognized” Issue With Hotfix
Disable USB Selective Suspend Setting
Install Your Motherboard Chipset Drivers
Source:- merabheja.com/.../
RoHe
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October 31st, 2017 11:00
win121 - Why are you responding to a thread that's ELEVEN years old..???