Dell Inspiron 530 Desktop Restore Factory Image Problem

Dell Inspiron 530 model I530-110B
Want to factory restore.
Fully up to date.
BIOS, Chipset, Windows Vista 64bit

Tried cmd line: in safe mode, in safe mode with command prompt, and in regular login
cd tools
imagex /apply d:\dell\image\factory.wim 1 c:\

That is the correct path for factory.wim file
I get this after I run cmd.

Error Restoring Image
The process cannot access the file because it is
being used by another process.

Also tried going to the Recovery (DSmiley Happy drive, and running
PCRestore from the tools menu.
I get an error, and it stops.

I was not given a Windows Vista 64 bit install disk when
I purchased the computer from Best Buy.
It came with the Drivers disc, and some of the installed programs

I could do a manual reformat of the c:\drive, but I dont have a Vista 64bit installation disk.

Shouldn't I be able to download it somewhere and use the tag on the computer that has the product key?

You would figure the image restore would work, and I see others had the same problem.

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2 Replies

Re: Dell Inspiron 530 Desktop Restore Factory Image Problem

Depends on which country you are in.

Depends on whether or not your warranty is up to date.

Dell may have you run diagnostics and could send a drive preinstalled with the OS.

Anything that changes the partition structure including malware can "BREAK" the restore function.

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Re: Dell Inspiron 530 Desktop Restore Factory Image Problem

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