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Dell Optiplex 3020 internal speaker audio not working
Hi,
I have Dell Optiplex 3020 desktop running on Windows 8.1. The inbuilt speakers are not working but when connected with head phones, the audio is available. Please help
DELL-Hemalatha
2.8K Posts
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September 22nd, 2016 18:00
Hi Manikandan
Thanks for writing to us.
When did the issue start?
Just in case, have you tried updating the audio drivers from our support site?
Do you get the windows log in sound?
Do provide us your system tag#, email address and name via private message,by clicking on my name
in blue and then select send a private message
Regards
DELL-Hemalatha
2.8K Posts
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September 23rd, 2016 22:00
Hi We are awaiting your response.
L P Manikandan
2 Posts
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September 25th, 2016 22:00
Thanks for your reply. There is no audio in my desktop including window log in sound. This issue started around two months back. Please help me to update audio drivers.
speedstep
9 Legend
9 Legend
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47K Posts
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September 26th, 2016 06:00
3020 models do not by default include a business speaker.
Sandro Alves
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10 Posts
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June 27th, 2017 16:00
All ours always worked.
It stopped working for a few months.
speedstep
9 Legend
9 Legend
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47K Posts
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June 29th, 2017 13:00
Generic Audio Drivers do not support the internal Business speaker.
Reinstall the OEM Audio driver.
This package provides the driver for the Realtek combined High-Definition audio codec and is supported on Precision, Latitude, OptiPlex running the following Windows operating systems: Windows 7 and Windows 8/8.1, 32 and 64 bit.More details
Windows 7 32-bit
Windows 7 64-bit
WB64A
Windows 8 32-bit
Windows 8 64-bit