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msantangelo
Copper

Dell Optiplex 7010: 3 Monitor Setup Help

Hello all,

We just received a shipment of Dell Optiplex 7010s with Core i7 3770s @ 3.10 GHz with 16 gigs of RAM and the Intel HD Graphics 4000 chipset.

I am trying to setup 3 monitors, as I had with the old Optiplex 755s and I am having an issue.  All three monitors are detected in Windows and by the Intel configuration utility.  However, when I enable the 3rd display, one of the 3 displays randomly turns off.  As such, I cannot use the 3rd display.

I have 1 Dell E228WFP hooked up via Display Port to DVI, 1 Dell P170S hooked up via Display Port to DVI, and 1 Dell P170S hooked up via VGA.

Has anyone had any luck getting this working?  I have updated to the latest Intel Graphics driver to no luck.

Appreciate any advice you all could give me.

Thanks,

-Mike

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19 Replies
msantangelo
Copper

Re: Dell Optiplex 7010: 3 Monitor Setup Help

*bump* Anyone? Smiley Sad

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Re: Dell Optiplex 7010: 3 Monitor Setup Help

Intel HD 4000 motherboard graphics don't support 3 monitors as far as I know ... only 2

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morblore
Diamond

Re: Dell Optiplex 7010: 3 Monitor Setup Help

Hello all,

We just received a shipment of Dell Optiplex 7010s with Core i7 3770s @ 3.10 GHz with 16 gigs of RAM and the Intel HD Graphics 4000 chipset.

I am trying to setup 3 monitors, as I had with the old Optiplex 755s and I am having an issue.  All three monitors are detected in Windows and by the Intel configuration utility.  However, when I enable the 3rd display, one of the 3 displays randomly turns off.  As such, I cannot use the 3rd display.

I have 1 Dell E228WFP hooked up via Display Port to DVI, 1 Dell P170S hooked up via Display Port to DVI, and 1 Dell P170S hooked up via VGA.

Has anyone had any luck getting this working?  I have updated to the latest Intel Graphics driver to no luck.

Appreciate any advice you all could give me.

Thanks,

-Mike

Intel HD 4000 motherboard graphics don't support 3 monitors as far as I know ... only 2

 

The HD 4000 can do 3 monitors so long as the motherboard supports it. Read this:  http://www.tomshardware.com/reviews/ivy-bridge-benchmark-core-i7-3770k,3181-3.html

" 5. Display outputs constitute the last domain. You can do three digital outputs on a desktop platform (provided a motherboard vendor enables them), but two have to be DisplayPort connections—one at up to 2560x1600 and one at up to 1920x1200. The third screen can be HDMI (up to 1080p), DVI, VGA, or Display Port at up to 1920x1200. "

I hope this helps. If you find it is all setup like it should be but still doesn't work then just bump this post. I don't know much about your system but others do and will come help you out. I just didn't want you to runaway thinking the HD 4000 didn't support 3 monitors. Good luck 

__________________________________________________________________________________________

Area-51 Cosmic Black/Windows 8 64-bit Pro/BIOS A11
Intel Core i7-980x Extreme Edition @ 4.0 ghz/Intel 160gb X-25M SSD Raid-0
6GB Corsair Dominator GT 1866 DDR3/PNY GeForce GTX 680 SLI/ATI TV Wonder

 

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Re: Dell Optiplex 7010: 3 Monitor Setup Help

ok ... thanks ... enlightening article ... it does state to get 3 monitors running on the HD 4000 but the motherboard has to have support enabled AND (big "and") have 2 display ports on the the m/b.

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Re: Dell Optiplex 7010: 3 Monitor Setup Help

lol ... my english failed there Smiley Happy

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msantangelo
Copper

Re: Dell Optiplex 7010: 3 Monitor Setup Help

I am using the DisplayPort to DVI adapters provided by Dell... Do they need to be DisplayPort to DisplayPort?  The motherboard has two DisplayPort connections which I am using, along with the VGA port.

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qman_au
Bronze

Re: Dell Optiplex 7010: 3 Monitor Setup Help

Hi, To use 3 monitors on the Optiplex 7010 you need the following monitors and adapters:

1. 2 DP monitors, 1 vga monitor

2. 1 DP monitor, 1 vga monitor, 1 Active DP->DVI Adapter

3. 2 Active DP-DVI Adapters, 1 vga monitor.

Basically you will need Active DP->DVI adapters if you want to use 3 monitors that do not have DP ports.

Link to item on dell site: http://dell.to/Pfh4wQ

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msantangelo
Copper

Re: Dell Optiplex 7010: 3 Monitor Setup Help

Hello qman_au, I am currently using two of the Dell-provided DP-to-DVI adapters.  They are Dell Part Number 023NVR.  They are from Amphenol.  I don't know if they're active or what?  Either way it seems kind of silly to ship adapters which will not work to accomodate the 3-monitor solution.

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qman_au
Bronze

Re: Dell Optiplex 7010: 3 Monitor Setup Help

Hi msantangelo, The 023NVR are passive DP->DVI adapters and were around before the 7010 was released. Seriously, Dell have no idea! I bought some Sapphire eyefinity DP->DVI adapters to prove to my Dell rep that 3 monitors work on the 7010! Then I had to show my Dell sales rep which active adapters I wanted from their catalogue! Hope this helps getting 3 monitors working for you. cheers

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