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December 16th, 2016 06:00

Dell Precision T3600 Windows 7 Install problems

Service tag: 

<ADMIN NOTE: Service tag removed per privacy policy>

Dell Precision T3600 

I have been trying to install Windows 7 on this machine now for two days :) I have tried numerous drivers off the support website. 

This machine has two 500gb SAS drives configured with a Dell H310 SAS card. 

initially I configured both drives as a raid-1 mirror, initialized both disks and set the boot options in BIOS to ata and legacy.

I then load the Windows 7 setup and has problems finding the drives. Ok I thought get the drivers to the H310 card. No matter what driver I throw at this thing it refuses to detect any hard disk. 

I get a error messaged saying continue to load *signed drivers*

I have tried every driver on the Dell site, and also other suggestions with Intel drivers nothing has worked. 

I get the same problem the windows installer cannot see the drives. I even unraided the configuration and same problem occurs. 

This is a headache!  please is there a simple way to install windows on this heap of junk :)

9 Legend

 • 

47K Posts

December 16th, 2016 07:00

PCI cards in General DO NOT ENUMERATE properly or install without CHIPSET DRIVERS (F6 mass Storage Drivers) Being installed FIRST.:emotion-3:

There are 2 fiiles at the link you want the one that is 156K

http:/downloads.dell.com/folder00575768m/9/drvr_sas_dell_perc8-1dv4h_win7_x64_whql_setup_zpe.exe

 

 

 

'"Windows Setup could not configure Windows on this computer’s hardware" installation error on a Windows 7-based or a Windows Server 2008 R2-based computer'.External Link

This is not cookie cutter you must extract the drivers and point to them on a USB storage device unzipped.  EXE OR ZIP is not F6 READABLE.

  1. Go to another computer that has an internet connection and click the link below to download the PERC driver for your hard disk drive (either 32-bit or 64-bit):
  2. Save the downloaded driver to a DVD or USB flash drive or an external hard drive that can be taken to the PC that you're installing Windows to.  Its an exe rename it .zip and extract the 4 files.
  3. Next, start the installation of Windows 7 or Windows Server 2008 R2 and watch for the Load Driver option. You will see this option on the Where do you want to install Windows? screen in the lower right corner.
  4. Connect the USB flash or external drive to the computerthat you're installing Windows or take the Windows DVD out of the drive and put the driver DVD into the drive. (You will put the Windows DVD back into that drive after the driver is loaded)
  5. Click Load Driver, (clicking this option checks removable media for storage controller drivers) 
  6. Once the driver is loaded, continue with the Windows setup.

The Advanced Drive Format hard drive will be recognized and Setup will continue as expected.

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?DriverId=1DV4H&productCode=precision-t3600

 http://downloads.dell.com/FOLDER00575768M/9/DRVR_SAS_Dell_PERC8-1DV4H_Win7_X64_WHQL_setup_ZPE.exe

 

Rename this EXE to PERC.ZIP

then extract the 4 FILES to diskette or USB flash drive and F6  point to them.  In windows 7 you "load drivers" from usb flash drive.

 

DELL HV52W

Dell Spare Part Number (PN): HV52W.
.

Long Description: PERC8 SAS H310, Full Height 
Short Description: PWA,CTL,SAS,H310,ADPT,FH,PWS
 

The Dell Driver package says:

Title: SAS RAID: PERC H310/H710P Adapter for Precision Workstations,

==========================
Supported RAID Controllers
==========================
This download supports the following controllers

LSI MegaRAID: MegaRAID SAS 9240-4i/8i,MegaRAID SAS 9260-4i/8i/16i,MegaRAID SAS 9261-8i,MegaRAID SAS 9280-4i4e,MegaRAID SAS 9280-8e,MegaRAID SAS 9280-16i4e,MegaRAID SAS 9280-4i4e,MegaRAID SAS 9265-8i,MegaRAID SAS 9285-8e,MegaRAID SAS 8704EM2,MegaRAID SAS 8708EM2,MegaRAID SAS 8880EM2,MegaRAID SAS 8888ELP

LSI HBA:LSI SAS3041E-R,LSI SAS3041X-R,LSI SAS3080X-R,LSI SAS3081E-R,LSI SAS3442E-R,LSI SAS3442X-R,LSI WarpDrive SLP-300,9212 4i4e-R spec,9211-8i/4i-R spec

www.dell.com/.../dell-perc-h310-spec-sheet.pdf

9 Posts

December 16th, 2016 12:00

Firstly I am aware that you require a driver in order to use the sas controller.

Secondly F6 drivers do not exist with Windows 7 I am sure you mean load drivers.

Thirdly why would you rename a .exe file to a .zip file? that doesn't make any sense

surely you would just extract the files and then transfer to usb....

Lastly the drivers you have provided simply do not work. Whenever I go to load a driver, doesn't matter what one it is a error screen appears telling me to load signed drivers and the hard disks do not appear...

9 Posts

December 18th, 2016 10:00

I will try this the resolution you posted tommorow and will post back results

9 Legend

 • 

47K Posts

December 18th, 2016 13:00

The raid controller has f6 drivers(Mass storage) that must be unzipped to the root of a cd or floppy or usb flash drive. Which drivers depends on whether you are using the onboard INTEL controller or the H310/H710 SAS controller.   If that is the controller you have to initialize the raid container CTRL R bios format before installing the f6 drivers.  

 

This package provides the driver for Intel C600 SCU Storage Controller and is supported on Precision T series running the following Windows Operating system Windows: Vista, Windows 7 and Windows 8 (32/64-bit).

http://downloads.dell.com/FOLDER01066332M/3/RSTe_f6_X5W2D_A02_ZPE.exe

 http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=0TM0H&

 

The F6 driver is 156K in 4 files.


DRVR_SAS_Dell_PERC8_Win7_X64_A01_setup-0TM0H_ZPE.exe

File Format:Hard-Drive

Download Type:HTTP
File Size: 155KB
 

Dell Spare Part Number (PN): HV52W.



Long Description: PERC8 SAS H310, Full Height 
Short Description: PWA,CTL,SAS,H310,ADPT,FH,PWS


 

 
Windows Explorer supports native viewing of CAB contents. Users can 
also use WinZip to examine the contents of the cab. Optionally
Microsoft provides a couple of tools via the Windows XP Service Pack 2
Support Tools to examine the cabinet files. Extraction tools (CabArc
and Extract) are available from Microsoft at the following location:

www.microsoft.com/.../details.aspx
FamilyId=49AE8576-9BB9-4126-9761-BA8011FABF38&displaylang=en.

- CAB Management Tool from Microsoft
Using CabArc to extract the driver contents and maintain directory
structure:
CabArc.exe -p x *.*
(e.g. C:\CabArc.exe -p x C:\ *.* C:\drivers\)

- Extract Utility from Microsoft
Once you are in the directory where you want to extract, enter the
following command: extract /Y /E
















Precision T3600 DRIVER CAB VERSION A00 FGP4N


Current Version Release Number Release Date File Size Download Link
A00 FGP4N 07/04/2012 1.3 GB Download Now
 
sas raid NY8FH_A00-00 Windows 7 x86 Driver for PERC H310/H710P A00 5.1.119.32
storage WY03V_A00-00 32-Bit SAS Driver A00 3.1.0.1082
 

9 Posts

December 19th, 2016 04:00

Hi there I have tried installing the DRVR_SAS_Dell_PERC8_Win7_X64_A01_setup-0TM0H_ZPE.exe

I have extracted the contents to a usb drive

during the windows installation I select the drivers to load

The installation then scans and I am greeted with the following error:

To continue installation use the load driver option to install 32 bit and signed 64 bit drivers

No matter what driver I throw at this thing that's the same message I keep getting and cannot progress through the windows installation.

9 Legend

 • 

47K Posts

December 19th, 2016 06:00

This means we need to look for a WHQL signed version.  

Dell PERC H310/H710P Adapter Controller Driver

for Precision Workstations and is supported on Precision Tx600 series

You also have to PRE Configure in BIOS CTRL R

http://www.dell.com/support/article/us/en/19/SLN299153

 

There are 2 versions X86 and X64

DRVR_SAS_Dell_PERC8-NY8FH_Win7_X86_WHQL_setup_ZPE.exe

DRVR_SAS_Dell_PERC8-1NDRW_XP_X64_WHQL_setup_ZPE.exe

DRVR_SAS_Dell_PERC8-6MJ1H_Vista_X64_WHQL_setup_ZPE.exe

 

the 40 meg file is not the file the 156K file is. there are 2 files on the page.

5.1.119.32,A00 04 Oct 201210:34:05 AM
5.1.119.64,A00 04 Oct 201210:33:51 AM
5.1.119.64,A00 24 Sep 20122:45:51 PM
5.1.119.32,A00 24 Sep 20122:45:51 PM

 

Hard-Drive

File Size: 153 KB
Format DescriptionThis file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation.

http://downloads.dell.com/FOLDER00575782M/9/DRVR_SAS_Dell_PERC8-6MJ1H_Vista_X64_WHQL_setup_ZPE.exe

 

9 Posts

December 20th, 2016 02:00

Hi slowly making progress I managed to configure a RAID-1 array

I then got the Windows installation to detect the hard disks with the drivers provided.

However the machine restars goes to boot and I am greeted with a Windows failed to start error.

The machine is set to ATA and Legacy boot in the BIOS and the Raid array is configured as the boot device.

Any ideas?

Many Thanks

9 Posts

December 21st, 2016 02:00

Still having problems chaps, I have tried allsorts of settings changing the sata operation in the bios, numerous reinstall of Windows 7 and same problem.

I have setup raid-0 and initialized both drives

loaded the DRVR_SAS_Dell_PERC8-NY8FH_Win7_X86_WHQL_setup_ZPE.exe

Windows installs fine

I then reboot the machine and the boots you see the windows logo attempt to load and the machine restarts.

How do I get this to boot? :)

7 Technologist

 • 

16K Posts

December 22nd, 2016 12:00

Try to create up to date Windows 7 Installation Media with USB 3.0 support and updated Storage Controller drivers:

http://en.community.dell.com/support-forums/software-os/f/3524/t/19999620  

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