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Dimension 4600 + SoundMAX Integrated Digital Audio = NO SOUND
For no known reason, my Windoze XP Pro Dimension 4600 lost it's sound. Ran all the "troubleshooters" from Dell...worthless. Did 3 different "chat sessions" with tech "support"... all of whom told me to do the same thing....basically worthless also. Sent email, along with my rather lengthy case number with all of my "chat" sessions information, and was told to do the same thing that the chats told me to do. Uninstall and re-install the drivers (from the drivers CD and downloaded. So...while I anxiously await the response back from my email message to some other country, I thought I'd drop in here, and see if anyone in the real world, has any suggestions. The only thing that has been done is another Windows XP update, no other software, etc., etc.
HELP! HELP!
Error messages: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) AND Error Code: 1B22:06LB
1Gb RAM, Pentium 4 2.8Ghz
Message Edited by Steve -Ohio on 10-04-2005 07:21 PM
fireberd
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33.3K Posts
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October 5th, 2005 09:00
You may have to reload the Dell chipset drivers and then the drivers for the sound.
This is apparently not what you want to hear, but would be my suggestion.
Steve -Ohio
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October 5th, 2005 09:00
Steve -Ohio
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October 5th, 2005 17:00
Steve -Ohio
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October 5th, 2005 22:00
Service Tag: 244MH31
Windows XP Professional Version 2002 SP2
DirectX Version: 9.0
Driver Provider: Analog Devices
Driver Date: 2/28/2003
Driver Version: 5.12.1.3555
Digital Signer: Microsoft Windows Hardware Compatibility Publisher
speedstep
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October 5th, 2005 22:00
OS Version and Patch Level?
Directx Version?
Steve -Ohio
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October 9th, 2005 13:00
Steve -Ohio
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October 10th, 2005 21:00