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General Comparison: Dell vs. Gateway vs. HP
Hi folks. I've been a Dell loyalist for almost ten years now. Between purchases for myself, family and friends and purchase-influence at work I'm probably responsible for over 200 shipped Dells. Sadly, I am now forced to re-evaluate. I'll spare you the details. The worsening ratio of
severe problems right out of the box along with the disastrous outsourcing of support to India has brought me to this.
I haven't kept abreast lately of goings-on in the mass produced PC market. Time was I wouldn't even touch a Compaq. Now I hear HP has really started turning things around. I hear a lot of bad things about Gateway, but it's hard to tell when it's just a few individuals with bad experiences and when it's a true reflection on the company.
So, does anyone have an informed opinion on which company to go with here in 2005? Are there any other companies with full product lines and good on-the-web system configuration?
Thanks,
BF
I haven't kept abreast lately of goings-on in the mass produced PC market. Time was I wouldn't even touch a Compaq. Now I hear HP has really started turning things around. I hear a lot of bad things about Gateway, but it's hard to tell when it's just a few individuals with bad experiences and when it's a true reflection on the company.
So, does anyone have an informed opinion on which company to go with here in 2005? Are there any other companies with full product lines and good on-the-web system configuration?
Thanks,
BF
shesagordie
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June 8th, 2005 19:00
jd10013
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June 8th, 2005 19:00
Dell is probably still the best, although i wouldn't mind buying an HP. Actually, i have two. I've never heard much good about gateway, and they are definitely the most expensive of the three. The customer service is the same for all of them. Dell isn't the only company that has outsourced their customer service to India, every major company in the US has. to sum it all up, if you get a dell, you'll get a good computer that could possibly give you a problem or two and comes with horrible customer support. if you get an HP, you'll get a good computer that could give you a problem or two, comes with terrible customer support and costs a little more. if you get a gateway, you'll get a good computer that may give you a problem or two, terrible support, and pay 20% more for it.
basically, they're all using the same generic parts, production methods and customer support. Dell (because of their size) can sell them cheaper though.
tazzmiss
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June 8th, 2005 21:00
se7en5ive2
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June 8th, 2005 22:00
tazzmiss,
Here is your backlash if you can handle it. Most people buy Dell, HP. Compaq, Apple etc, etc, etc, for the simple reason that they don't want to build their own system. I build my own and still buy from Dell from time to time because they offer more than what I could reasonably build an entire system for, when you factor in software, hardware etc. Computer builds are really no brainers in this day and age; my son built an AMD based system that would smoke any offering from any other than top builders like Falcon Northwest for the big $$$. Dollar for dollar, the main line manufacturers have the custom builder beat; if not, they would be history.
Today's buyer wants the dependability of a TV in regards to their computers and for the money spent, they deserve that. If you spent $2000 - $4000 for a TV, you would expect it to work every time you turned it on. wouldn't you? I know that I would.
7
Message Edited by se7en5ive2 on 06-08-2005 07:30 PM
drew-and-not-u
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June 8th, 2005 22:00
Message Edited by drew-and-not-u on 06-08-2005 08:56 PM
BrikFace
35 Posts
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June 8th, 2005 22:00
What do people think of IBM systems these days? I just priced one at Lenovo and it's really about the same as an equivalent Dell.
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BF
rschmitt
136 Posts
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June 9th, 2005 00:00
There really isn't much of a comparison here. They all use the same parts from the same people. They only thing they do is put them in a box and sell those parts to you. So the only thing you can look at between the 3 companies you mention is support.
What we really need to go after are the poor quality of parts that the companies who make the power supplies, mother boards, hard drives, ect. keep making for us to use. I think the overall quality of these parts are the problem but we as consumers keep wanting the greatest PC for less dollars.
Daddyjaxx
1.1K Posts
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June 9th, 2005 03:00
They have all gone downhill. Even Apple, who is going to start using Intel CPU's. Everyone wants a 299.00 PC....so that's what they are going to get.
I could never build a system for 299.00, but I guarantee for 3000.00, I could build a much better system than Dell could ever offer. Wait a minute.... I already have. :smileytongue:
herb366
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June 9th, 2005 03:00
BrikFace
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June 9th, 2005 16:00
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BF
osprey4
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June 9th, 2005 17:00
BrikFace
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June 9th, 2005 17:00
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BF
herb366
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June 9th, 2005 19:00