I recommended a 2305 All-in-one to a friend of mine a few months ago and it has had chronic boot problems. The problem is sporadic and the BIOS can't find the boot partition.
On the first service call, Dell Support decided that it was a defective HD and dispatched a tech to replace it. A few weeks later, the problem reccurs, so they replace the HD again (so we're on HD No. 3 now). Two weeks later, we have the same issue and after diagnosing the problem again, they decide it's the motherboard and they schedule a tech to replace that. We're on HD No. 3 and MB No. 2 and the problem still persists - about every few days it just refuses to find the boot partition. Once it's up, it runs fine and Dell diagnostics finds absolutely nothing wrong. At this point, I've disabled all all the boot options except SATA 0 which is the HD. I'm not convinced that anything has been identified as a cause, let alone been fixed and I'm just waiting for that call from my friend.
I see some other threads about SMART errors and shrinking DIAG partitions, but nothing similar to my issue. Has anyone else had this issue? One defective machine is a 'lemon' and I'll argue that it's reasonable and perhaps even to be expected, but 3 HDs and a motherboard? What's left to replace? The LCD and power supply? I'm regretting the day I recommended this model.
Yes, having boot issues as well. Have not replaced any hardward parts yet, but from your post, have not desire to go through the brain damage if its just going to break down again. Now it doesn't boot on at all.
I don't know if the Dell techs updated the BIOS but I may do that myself. The last tech left the restore CDs so I may try to find a spare SATA drive and do a rebuild. After that I should qualify for my Dell Employee card.... Stay tuned.
Oh my goodness - just looking on the forums to see if anyone has the same problems and lo and behold! I have an Inspiron One 2310 all-in-one. It is my third Dell over the past 10 years or so and the previous ones have been great.
Soon after setting it up I was getting BSODs all the time and could not run the Dell Diagnostics all the way through. Tried various restores in case it was software related but after fully re-installing Windows went to Dell and they sent a Tech to replace both the Hard Drive and Mother Board.
Spent a day or two reloading software and files etc Then went away for a week. Since I got back I have had BSODs again. Tired to do a back-up to an external hard drive but next day it said it had failed and the folder was empty. Tried to check the ext HD but could not get through the disk check so thought it might be that and disconnected it. (Have since checked using my old Win XP machine and it has completed and is ostensibly ok)
After looking at various forums have re-set the new PC so it does not go to sleep at all - just lets the screen turn off. So far so good in that I am not getting BSODs once the machine is on.
I have done the Dell PC Checks and the Diagnostics Test which took quite a bit longer than the usual half hour but everything passed. However my PC still won't start up properly. It goes through the whole routine right to the desktop with task bar, side bar etc and saying Kaspersky is enabled etc and then suddenly goes to a black screen and says a disk read error occurred then we get the reboot and select proper boot device or insert boot media etc screen. If I re-start it then it seems to work fine touch wood.
However if I try to use it as soon as the desktop and Kaspersky are working it seems to be ok for a bit but is painfully slow and then I get a BSOD that a problem has been detected and win7 is shutting down to prevent damage to the computer.
The latest problem that started yesterday is that it does not recognise the wireless keyboard so I have to wait for the count down to re-start and have to have standard windows and can't select any of the safe modes or go into the set-up menus during the Dell start-up screen either.
I will have to borrow a USB keyboard as all my old ones have the former style connector or are wireless too.
This all sounds like the same problem - is it something wrong with the all-in-ones - they do not seem to be pushing them very hard in the UK - is there an underlying fault with them?
I have had the same issue. 2 HD's replaced, Video card replaced, fan replaced, mother board replaced. After all that, crashed 3 hours after tech left. Call Dell, they want to send another HD, but a different manufacture..seriously??
Same problems here...my computer WILL NOT BOOT UP and it is very annoying...I can't even get through with Dell Tech Support...does anyone have a solution to this unacceptable problem?
mine died this morning ,it's less than 2 weeks old and it kept freezing up on Thursday.This morning it went dim as if i wasn't using it,but i was,then heard something and it went blank and i could smell something coming from inside.Kept trying to restart to no avail.Back to my 5 year old dell that has proven to be a great computer.I will get a refund if i still have the option.
I have two 2305. The first one I had the hard drive replaced twice and the memory and motherboard both replaced once. Issue still persisted. Dell finally replaced the entire unit. My other 2305 just started having the same issues. I just got off the phone with technical support and they acknowledged a known defect with the connector between the hard drive and the mother board. They said Dell 2305 owners should be receiving something from Dell acknowleding the issue. They are coming this week to replace the connector. Hopefully this will address the issue once and for all!!