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No sound or multimedia audio controller gx520
I've read & tried as many threads as I can take. My eyes burn. I have no sound, no m-media audio controller. Device manager has exclamation/questoin marks beside soundmax, sm bus control, mm audio controller. I have the dell optiplex drivers resource cd, have unistalled and reinstalled same. xp serv pack2 professional, installed all drivers after service pack2. I completely reinstalled all system, office, windows, etc on gx520 then added missing components but nothing. I've redone the gx270 & gx280 in the exact same manner with no sound problems. Where did I go wrong?
Message Edited by Hoostompa on 09-01-2007 06:19 PM
fireberd
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September 2nd, 2007 10:00
josecjr
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June 11th, 2011 07:00
try installing the driver from this page, it worked for me.
JoelGr
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November 21st, 2012 22:00
Thank you! Unfortunately the file R56339.exe installed just fine but didn't fix the problem. I did find another answer and link for R142745.zip; but, the link is broken and the Dell site doesn't have information on it (much less the file)! The problem is a Dell 520 which has a Multimedia Audio driver not found.
Thanks anyway for trying.
Philip_Yip
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November 22nd, 2012 12:00
Try the files here: http://ftp.dell.com/Pages/Drivers/Desktops/Optiplex/OptiPlex%20GX520/#Audio
speedstep
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November 23rd, 2012 09:00
Windows 2000
R145551.EXE 32 BIT
R145149.EXE 64 BIT
Systems
Dimension Desktop 2400
Dimension Desktop 3000
Dimension Desktop B110
OptiPlex 170L
OptiPlex GX270 / GX270N
OptiPlex GX280
OptiPlex GX520
OptiPlex GX620
OptiPlex SX270 / SX270N
OptiPlex SX280
Precision 360 / 360N
Precision 370
Precision 450
Precision 470
Precision 650
Precision 670
FOR WINDOWS 7 or Windows 8
http://catalog.update.microsoft.com/v7/site/Home.aspx
Click on this link to go to the Microsoft Update Catalog Website.
In the search box, type Analog Devices.
Then, look for
version 5.12.1.7010 (32 bit)
or
version 5.12.2.7010 (64 bit)
Click on Add to add the driver update to your Windows Update.
You must use IE6 or higher.
speedstep
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November 23rd, 2012 10:00
Neither R56339.exe nor R142745.exe is the right file.
Never go to those non dell sites they seed the files deliberately with malware.
T.hank.Full
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March 2nd, 2014 13:00
Thank you so much for the post!! Been trying to fix my no sound problem for nearly 2 and half months, finally all sotred out. I just downloaded that R97809.EXE and ran it, restarted the comp and boom all fixed! I really appreciate the effort people like you put into helping others, I registered to this site just to thank you lol. You are a LEGEND!
Mondray
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January 15th, 2017 02:00
Hi all i hope i am not to late to respond to this post.
I have the same problem, just am running on windows 7 on my dell GX520 and have been uninstalling some old software on my pc and the soundmax media controller was accidentally part of the ones uninstall and now i have problems installing it, as i have no sound. I downloaded the R97809 and unzipp the file and hit the installation button and got an error message (This Operating system is not supported by this software ) i would assume they are referring to the windows 7 software, can someone please help as i cannot seem to find a version for windows 7 to install on my desktop pc. Thanks in advance.
speedstep
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January 17th, 2017 12:00
You have to use at LEAST the vista drivers. R97809 is for XP.
The Microsoft catalog Drivers work with windows 7 ,8, 10
DirectX June 2010 is also Highly Recommended.
Download DirectX Redist (June 2010) from Official Microsoft ...
Download file, Extract to a folder, RUN DXSETUP.EXE as Administrator.
The Analog Devices AD198X codec does have WHQL drivers from the Microsoft Catalog.
microsoft catalog Analog Devices 5.12.1.7010 32 BIT
catalog.update.microsoft.com/.../ScopedViewRedirect.aspx
microsoft catalog Analog Devices 5.12.2.7010 64 BIT
catalog.update.microsoft.com/.../ScopedViewRedirect.aspx
Supported Update IDs
R145551.EXE 32 BIT
R145149.EXE 64 BIT
Windows 2000
R145551.EXE 32 BIT
R145149.EXE 64 BIT
Systems
Dimension Desktop 2400
Dimension Desktop 3000
Dimension Desktop B110
OptiPlex 170L
OptiPlex GX270 / GX270N
OptiPlex GX280
OptiPlex GX520
OptiPlex GX620
OptiPlex SX270 / SX270N
OptiPlex SX280
Precision 360 / 360N
Precision 370
Precision 450
Precision 470
Precision 650
Precision 670