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1653084
March 17th, 2009 15:00
Optiplex 755 Rear Fan Failure
Get an error on boot "Alert - Rear Fan Failure". Any ideas as to what the cuase is?
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shesagordie
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March 17th, 2009 16:00
Jeremy Bentham
Have you replaced the fan recently?
Maybe power supply is not properly connected to the motherboard, fan has a dust buildup that it stops rotating properly, fan burnt out.
Bev.
Jeremy Bentham
2 Posts
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March 17th, 2009 21:00
I don't have a fan on this machine since it is the smaller form factor. The only fan is the fan on the power supply. Does the power supply need to be replaced?
shesagordie
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March 18th, 2009 14:00
Jeremy Bentham
The small form factor system has a hard drive fan at the back of the case, see HERE <ADMIN NOTE: Broken link has been removed from this post by Dell>
Bev.
charlescoke
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January 30th, 2012 13:00
Replace the fan. It is cheap and easy.
charlescoke
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January 30th, 2012 13:00
My 755 has 3 fans. 1 on front, 1 at he power supply in back and 1 on the hard drive. Take the side cover off and you can see 2 of the fans. Run the diagnostics and see what it tells you. The hard part is finding a supplier.
speedstep
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January 30th, 2012 18:00
Replacing a Hard Drive Fan
Replacing a Hard Drive Fan
eMicros
5 Posts
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February 10th, 2012 02:00
Sorry to piggy back on this, I'll create a new thread if required.
I have the same issue with an Optiplex 755, but it was brought about by upgrading it.
It had XP and a P4 in it, and I wanted to upgrade it to WIn7.
So, I installed a spare dual core CPU I had and installed Win7 on it.
Firstly it complained that the CPU was unsupported, during bootup, although it worked and
Win7 recognised it just fine. But to overcome the annoying message, I upgraded the BIOS to the latest
available on Dell's download site. Now I get an even more annnoying message, with it telling me
"Alert! Rear fan failure ...". But there is no rear fan (hard drive fan) on this , its the ultra small form factor.
The plastic hard drive tray does not have the fan on it, nor has it ever had the fan on it.
But now I get this error every time I restart and I have to press F1 to boot. I need this PC to auto on after a power cut,
but it won't as it wants F1 pressed. I cannot find any way to disable this error. I don't have a fan! It worked fine under old BIOS.
Grrr ... any ideas chaps?
DELL-John C
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353 Posts
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February 10th, 2012 03:00
Hi eMicros,
In this case, I have to say that the updated BIOS you have installed is working as designed. If the Optiplex 755 USFF you have doesn't have a hard drive fan, then you will get this error appearing on screen and there is no option in the BIOS to disable this. Please see the manual for confirmation that this system should have a hard drive fan: <ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>
To resolve this, you'd have to install the hard drive fan - Dell part number HK253.
speedstep
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February 10th, 2012 06:00
The USFF has a fan under the hard drive.
USFF Hard Drive Fan Hk120
Replacing a Hard Drive Fan
speedstep
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February 10th, 2012 09:00
Keep in Mind that the Models Vary based on the Case.
HK120
The USFF Fan is HK120
eMicros
5 Posts
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February 10th, 2012 09:00
eMicros
5 Posts
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February 10th, 2012 13:00
Ok, so it turns out that i have the SFF, not the USFF!
DELL-John C
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February 13th, 2012 01:00
Hi eMicros,
I've just double-checked and the Optiplex 755 SFF should also have a hard drive fan installed as shown by
- also, can you confirm that your hard drive caddy is like the picture below?
It may have been the case that in earlier versions of the BIOS that the hard drive fan status was not polled by the BIOS and so didn't give you the warning, however with your latest BIOS, you will require a replacement hard drive fan to resolve the problem. The part number for the SFF hard drive fan is TJ160.
speedstep
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February 13th, 2012 07:00
Genuine Dell NY290 Hard Drive Blower Fan and NH645 Hard Drive Caddy, For The Optiplex 740, 745, 755, 760 Small Form Factor (SFF) Systems, Compatible Part Numbers: TJ160, NJ793
Genuine dell ny290 hard drive blower fan and nh645 hard ...
Genuine Dell NY290 PC Blower MCH Fan For Optiplex 740 745 Hard Drive Bracket Part Numbers TJ160 / NH645
eMicros
5 Posts
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February 13th, 2012 08:00
Hi, this is exactly what mine looks like! Black tray with no fan :(