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23 Posts
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42755
Primary hard disk drive 0 not found
Every once in a while for no reason the screen goes blank and the following message is on the screen:
Phoenix ROM BIOS PLUS Version 1.10 A03
Copyright 1985-1988 Phoenix Technologies Ltd.
Copyright 1990-2003 Dell Computer Corporation
All Rights Reserved
Dell System Dimension 8250 Series
Primary hard disk drive 0 not found
Strike the F1 key to continue, F2 to run the setup utility
After striking the F1 key then it says:
Strike F1 to retry boot, F2 for setup utility
I have not tried anything striking the F2 key. The only way I can get the computer to restart is to shut it down by pushing the power button.
Thank you for any help you might have to offer on this.
Tim
volcano11
28K Posts
0
May 25th, 2003 17:00
Are you eventually able to get the computer to start by shutting down and restarting? If not, hit the F2 key when the error message appears to go into the BIOS setup. Change the Primary IDE dveice setting to "Auto" then hit the Esc key to save changes and reboot. If this doesn't solve the problem, shut down the computer, open the case and make sure all cables between the hard drive and motherboard are securely connected.
Steve
tc27407
23 Posts
0
May 25th, 2003 17:00
Hi Steve,
After I push the power button the computer does shut down. Then I push the power button again to restart the computer and it restarts fine. All is well until I get that message again. I say it happens on the average of once a week.
Thanks,
Tim
Message Edited by tc27407 on 05-25-2003 02:58 PM
Predator
15.3K Posts
0
May 25th, 2003 23:00
Hi Tim,
You still might want to try Steve`s suggestions, too a loose connection can cause erratic behavior. You might try "Clearing the NVRAM"
Best Regards
lilboxer00321
8 Posts
0
May 26th, 2003 03:00
lilboxer00321
8 Posts
0
May 26th, 2003 04:00
thanks guys i got it i pressed space bar a lot and it brought me to a window thanks
tc27407
23 Posts
0
June 28th, 2003 21:00
Thanks for all the help so far everyone.
I just opened the case and looked at everything and didn't see anything out of the norm. I also unpluged and checked all of the harnesses going to all of the drives and going to the motherboard and all looked good and made sure all was pluged in good.
So now I wait and see. I'll let everyone know if that took care of it or not.
Thanks again,
Tim
LeeAnnMoody
1 Message
0
August 16th, 2008 01:00
This sounds like what happened to mine. I have to restart by either Ctrl+Alt+Del or pushing the power button, and when it comes up this is what it says:
F12 Boot Menu
OptiPlex GX260 Series
BIOS Revision A03
then i hit F12 to go to the menu where it says:
Phoenix ROM BIOS PLUS Version 1.10 A03
Copyright 1985-1988 Phoenix Technologies Ltd.
Copyright 1990-2002 Dell Computer Corporation
All Rights Reseved
Dell System OptiPlex GX260 Series
www.dell.com
Primary hard disk drive 0 not found
Strike the F1 key to continue, F2 to run the setup utility
but when i hit F1, it definately does not continue, it says the same message again every time. PLEASE help if you can. Thank you for your time.
-LeeAnn
Refurbished DELL OptiPlex GX260 Desktop
Intel P4 1.7 MHz
256 GB of RAM installed
20 GB IDE Hard Drive
Windows XP Pro installed
IDE CD ROM Drive installed (various speeds)
1.44 Floppy Drive installed
2 DIMM slots
2 PCI slots and 1 half height AGP slot
2 PS/2 Ports
4 USB Ports (2-back, 2-front)
2 Serial Ports and 1 Parallel Port
Onboard Network and Audio installed
shesagordie
10 Elder
10 Elder
•
46K Posts
0
August 16th, 2008 01:00
First open the case and check that the data cable is properly connected to the hard drive and motherboard. No difference, then it would seem that hard drive has failed and should be replaced. You need to buy a 3.5" IDE/EIDE 7200rpm hard drive, any size up to 120gb should be fine.
Bev.
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