memory dump on my xps 720

Whoops, forgot to say that you have to go to the Reliability tab inside the P&R Monitor. it'll have date-stamped error codes for every error you've ever gotten since you first turned the system on, so copy/paste the codes from the last couple days in here.

Memory dump means you're probably getting a blue screen. If you click on start and type in "reliability" you should be able to pull up the performance and reliability monitor - if you could post the errors you've been getting on here, we should be able to give you more precise help.

Unexpected shutdowns are usually listed underneath 'miscellaneous failures' - what I'd be looking for is anything under 'hardware failures' or 'windows failures' on the same day.

If you don't have anything listed there, you could always right click on My Computer, go to Properties, Advanced, and click Settings under the Startup and Recovery section, then make sure that "Write an event to the system log" is checked while "Automatically restart" is unchecked. Then go into your game, make it crash again, write down the blue screen it gives you and post that on here.

Okay, if you get a blue screen again the most important parts to write down and post are the STOP code (it will probably look something like 0x0000007E) and the file it references (which will be something like ntldr.dll)

If you can tell me either (preferably both) of those I can give you a decent idea of what's going on in there.

Message Edited by toadvine on 11-06-2007 12:59 AM