Unsolved
This post is more than 5 years old
6 Posts
0
17374
sound is garbled in windows
My speakers sound just awful. I have two pair. One set is the default set that came with my 3000, and the other is from my old system. They are Altec Lansing. When I ran the diagnostic on the computer, the computer played both sets as they should be. As soon as Windows boots up, they skip and scratch and sound horrid. Tech support had me running around in circles for about a month until they finally said it's not a hardware issue. I know the computer itself will play sound fine, but Windows is butchering my sound quality. If anyone has any ideas out there, I sure would love to hear them.
europa303
4.4K Posts
0
December 27th, 2005 09:00
RoHe
10 Elder
10 Elder
•
44.4K Posts
0
December 27th, 2005 22:00
And while in Device Manager, expand the list under IDE ATA/ATAPI controllers and double-click on Primary IDE Channel. Then click Advanced Settings tab. Tell us what it says for Current Transfer Mode for both device 0 and device 1. Do the same thing for Secondary IDE Channel.
Ron
bob118
5 Posts
0
December 28th, 2005 02:00
I also have been having the same problem on my Dimension 5100 with the audio card, I am using a soundblaster 24 live. I have tried 2 set's of speakers, one old pair of Altec Lansing with a sub, and the cheapo dell's that came with my Dimension. I know the speaker's work as I hooked them in the headphone jack of my boombox, and they sounded great, boy if I could only get that sound quality out of my computer now. I am past my warrenty period so I went out and bought another soundblaster 24 live card and replaced it, the sound came back but I can't turn up the volume without alot of distortion and hissing, All my of diognostic testing say everything is running correctly, HUH. I beg to differ, must be a default message? I have uninstalled all the driver's and software and updated with the newest driver's from Soundblaster. I did call creative labs but got more Bull. They were useless. Thats a whole nother story. Well I looked up my Primary IDE controllers and I have the following:
Primary Device 0 ultra DMA mode 2
Device 1 Ultral DMA Mode 1
and on my other primary controller
Device 0 Ultra DMA Mode 5
Device 1 Not Applicable
I am also using a western digital HD 60gig
hope this helps and I do hope to get an answer soon.
Thanks
Bob
bob118
5 Posts
0
December 28th, 2005 03:00
bob118
5 Posts
0
December 28th, 2005 03:00
bob118
5 Posts
0
December 28th, 2005 03:00
Konagirl7777
6 Posts
0
December 28th, 2005 03:00
Konagirl7777
6 Posts
0
December 28th, 2005 04:00
My Sound devices are Audio Codecs, (although tech support told me to disable them and I thought I had done this)Legacy Audio Drivers, Media Control Devices, SoundMAX Intergrated Digital Audio, Unimodem Half- Duplex Audio Device and Video Codecs.
Also, I have a Samsung SPO401N HD.
Hardware tech support told me to get rid of the Audio Codecs and install the SoundMAX. I thought I had, but, it looks like they're still there. The sound didn't change one way or the other, though.
Where to now?
europa303
4.4K Posts
0
December 28th, 2005 09:00
Konagirl7777
6 Posts
0
December 29th, 2005 03:00
europa303
4.4K Posts
0
December 29th, 2005 07:00
RoHe
10 Elder
10 Elder
•
44.4K Posts
0
December 29th, 2005 16:00
Did you look at the Current Transfer Mode settings for both device 0 and device 1 on the Primary and Secondary IDE channels as I suggested in prior posting? I suspect your HD is running on the IDE channel in PIO mode which is too slow, causing the audio problems. It should be running in fast Ultra DMA mode 5. This seems to be a problem on the D3000, especially those with a Samsung HD.
If you post the Current Transfer mode for each device (and it's PIO) we can attempt to fix it via software. Otherwise you may have to ask Dell for a new HD from a manufacturer other than Samsung.
Ron
Konagirl7777
6 Posts
0
December 30th, 2005 03:00
RoHe
10 Elder
10 Elder
•
44.4K Posts
0
December 30th, 2005 16:00
Your HD on primary IDE channel is running in slow PIO mode and that's the problem. (Secondary channel is OK.) Let's try simple fix first. Go here and download Dell's piotodma.exe. It's a compressed file so when you double-click it, it will unzip the file pushdma.exe.
http://ftp1.us.dell.com/fixes/
Run pushdma.exe, reboot and check your primary IDE channel. Current Transfer Mode for device 0 should now read Ultra DMA mode 5, and the audio should be better now. Let's hope it stays fixed.
Unfortunately, others have noticed after a while the problem recurs. The IDE channel goes back to PIO mode because too many data errors are generated at the faster Ultra DMA speed. If that happens and you have Samsung HD, suggest you contact Dell and request new HD from either Seagate or Western Digital (not Maxtor). That seems to fix it for systems that keep reverting to PIO. You should tell Dell you ran pushdma and it worked for a while but reverted due to HD errors...
Ron
Message Edited by RoHe on 12-30-2005 10:52 AM
Konagirl7777
6 Posts
0
December 31st, 2005 19:00
Thank you to everyone who helped me with this!