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x51 r2 frequently crashing during gaming
hello,
my pc is frequently crashing will I'm playing games.
some time ago I updated bios to A10 and reinstalled gpu drivers (nvidia and intel) under instructions of a technician.
this solved the problem for a short time.
before this, crashes occur even more often, even without running programms and pc dont want restart properly (crash during start).
As I said, short time after technician "fixed" it went all over again.
No further advice from this guy ...
So I startet to search help on other place and I found a guy one YouTube who proposes to reduce power limit of cpu and gpu (MSI afterburner).
This works well, no more crahes.
But witch some gpu update power limitation will be reseted and crashes return.
What is this ?
DELL-Tom G
4 Operator
4 Operator
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March 7th, 2016 01:00
Hi,
If you are not an Germany / Austria or Switzerland customer I recommend to post your question in the english community. Especially if a service is required for your unit. Do you have a running service contract?
What do you mean with it crashs? Is there an bluescreen or just a blank screen? Can you specify that please.
Could you tell us the config of the x51 R2 (gpu + cpu, OS, power adapter). Do you have run the diagnostics (press F12 during the alienware logo and run diagnostics).
Greetings
Tom