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OZ

527

October 8th, 2013 12:00

EMC VILTs on Mac OSX

Hi,

I have just received an EMC VILT for Isilon Solutions Design. I have successfully activated DVD on my Windows PC but unable to active on my Mac.

I have already check with troubleshooting document in DVD but didn't helped.

Any idea or solution for my problem?

I am currently using

- Java 7 update 25

- Safari 6.0.5 (Which is my default browser and settings corrected with troubleshooting document)

- Adobe Flash - v11.9.900.117

- Flip4Mac - v3.2.0.16

Here is the latest output of _activation.log in emcmpvilt folder

[2013-10-08 22:02:45,816] INFO125180[SwingWorker-pool-1-thread-5](Activator.java:291) - Got IP address - OZ-MBP.local/192.168.2.145

[2013-10-08 22:02:45,817] INFO125181[SwingWorker-pool-1-thread-5](Activator.java:299) - Got Network address - name:en1 (en1)

[2013-10-08 22:02:45,818] INFO125182[SwingWorker-pool-1-thread-5](Activator.java:311) - Got MAC address - [B@6742eba7

[2013-10-08 22:02:45,819] INFO125183[SwingWorker-pool-1-thread-5](Activator.java:328) - Got RC

[2013-10-08 22:02:45,820]ERROR125184[SwingWorker-pool-1-thread-5](Activator.java:338) - Error Occurred while getting PS - {} (Reason: Unlimited Jurisdiction patch Required)

java.security.InvalidKeyException: Illegal key size

  at javax.crypto.Cipher.checkCryptoPerm(Cipher.java:1024)

  at javax.crypto.Cipher.implInit(Cipher.java:790)

  at javax.crypto.Cipher.chooseProvider(Cipher.java:849)

  at javax.crypto.Cipher.init(Cipher.java:1348)

  at javax.crypto.Cipher.init(Cipher.java:1282)

  at com.solveit.contentraven.vilt.utils.Crypto.decrypt(Crypto.java:47)

  at com.solveit.contentraven.vilt.launcher.Activator$4.doInBackground(Activator.java:335)

  at com.solveit.contentraven.vilt.launcher.Activator$4.doInBackground(Activator.java:1)

  at javax.swing.SwingWorker$1.call(SwingWorker.java:296)

  at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)

  at java.util.concurrent.FutureTask.run(FutureTask.java:166)

  at javax.swing.SwingWorker.run(SwingWorker.java:335)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)

  at java.lang.Thread.run(Thread.java:722)

633 Posts

October 8th, 2013 12:00

Hi Ozen,

For specific incidents of trouble with VILTs, you should email this information to Education@EMC.com and the help desk there can help you troubleshoot the problem.

28 Posts

October 9th, 2013 03:00

Thank you Kate.

I will update this topic if i could find any common solution for the problem.

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