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Improving Read Rates from Captiva Extraction
The ability to reroute pages that do not read well improves the overall quality of data that is presented to the completion step. If there are fewer fields in completion that need attention, data completion of the form will be much faster allowing for an operator to process additional total pages in a set amount of time. Compounded across multiple operators, processing more work results in an overall reduction in the hours required to do a set quantity of documents.
In this Knowledge Sharing article, James Kave discusses methods for improving read percentage and thereby reduce the manual effort (People Hours) to data complete the forms in Captiva Completion.