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18 Posts

2614

September 8th, 2022 01:00

DELL Command System Driver Library Import failed

Symptom:
Error processing the driver packagee(s).

Version:
SCCM 2203

2022-09-08 10_21_18-Window.jpg
Application is running in "Adminsitrative" mode.






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25.1K Posts

September 8th, 2022 01:00

Hello, I see you are looking for technical assistance. If you need our help, you can follow @DellCares and start a direct message with us and we will be happy to assist you.

1 Message

September 12th, 2022 07:00

I am also experiencing the same issue. Version is also 2203.

2 Posts

September 13th, 2022 20:00

Add another, also specifically with the 5530.

Using MSEndpointMgrI have consistently been getting an error at/after DetectionVerificationDrv.inf:

 

- ConfigMgr: Import start time is 09/13/2022 18:46:44 DriverAutomationTool 9/13/2022 6:46:44 PM 6548 (0x1994)
- ConfigMgr: Adding driver DetectionVerificationDrv.inf to driver pack DriverAutomationTool 9/13/2022 6:47:07 PM 6548 (0x1994)
- ConfigMgr: Adding driver gna.inf to driver pack DriverAutomationTool 9/13/2022 6:47:58 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntcAudioBus.inf to driver pack DriverAutomationTool 9/13/2022 6:49:29 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntcBTAu.inf to driver pack DriverAutomationTool 9/13/2022 6:50:27 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntcDMic.inf to driver pack DriverAutomationTool 9/13/2022 6:50:56 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntcOED.inf to driver pack DriverAutomationTool 9/13/2022 6:51:25 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntcSDW.inf to driver pack DriverAutomationTool 9/13/2022 6:51:55 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntcSdwBus.inf to driver pack DriverAutomationTool 9/13/2022 6:52:24 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntcSST.inf to driver pack DriverAutomationTool 9/13/2022 6:52:53 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntcUSB.inf to driver pack DriverAutomationTool 9/13/2022 6:53:54 PM 6548 (0x1994)
- ConfigMgr: Adding driver IntelMvaExtension.inf to driver pack DriverAutomationTool 9/13/2022 6:54:38 PM 6548 (0x1994)
- ConfigMgr: Adding driver DetectionVerificationDrv.inf to driver pack DriverAutomationTool 9/13/2022 6:55:34 PM 6548 (0x1994)
======== Errors(s) Occurred ======== DriverAutomationTool 9/13/2022 6:57:09 PM 6548 (0x1994)
[Error] - The SMS Provider reported an error. DriverAutomationTool 9/13/2022 6:57:09 PM 6548 (0x1994)
DriverAutomationTool 9/13/2022 6:57:09 PM 6548 (0x1994)














Likewise with the System Driver Library Import Wizard:

RogerHei_0-1663124747658.png

 

I am getting quite a number of "Failed to import driver"

 

5 Posts

October 26th, 2022 10:00

Any fix yet?  I just discovered I am having the exact same problem...

 

image.png

1 Message

February 8th, 2023 10:00

Same issue here, running 2211 and 6.4.0.27 of Dell Command.

1 Message

March 2nd, 2023 02:00

HI

Has anyone come up with a fix for this yet as I'm now getting the same issue? I am running MECM 2207 and I've installed version 6.4.0 of DELL Command Integration Suite.

This doesn't seem to be affecting all driver pack downloads but I need to download the pack for the Optiplex 3000 Micro and it constantly fails;

Mick10_0-1677750721051.png

I have managed to download some driver packs, such as the Optiplex 7080 but, when I look at the details of the download, it suggests I am using an older version of Integration Suite.

Mick10_1-1677753397936.png

 

13 Posts

March 2nd, 2023 10:00

I think I figured out the issue at my end. Going into Drivers, adding the source path, selecting the driver path and searching on drivers registered to the exact driver pack path (e.g. using a search term such as Client\7420) and removing those which show as being in the path that the driver pack will extract to. Deleting those (and any folder in that driver pack's path from prior failed extracts)

After doing that the driver pack extracted correctly.

What I haven't been able to do is getting the 7430 pack to extract because SCCM doesn't seem to consider it valid. I had to create a manual driver package for that one.

13 Posts

March 2nd, 2023 10:00

Same here - 2211 and 6.4 

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25.1K Posts

March 2nd, 2023 11:00

Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.

1 Message

May 8th, 2023 13:00

That is the most useless question in this thread.

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