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13 Posts
0
43505
Download issues
Hi
Lately I have been having troubles downloading the driver cab files. (for Windows 10)
The download process gets interrupted somehow. Sometimes I can resume, but it never completes.
I have tried from several different machines, browsers and connections. Always the same behavior.
Previously I never had these issues. Are there any server side issues?
Best regards, Mikkel Pinstrup Jensen
mikkelmeister
13 Posts
0
October 26th, 2015 04:00
Seems related to specific packages:
OK: downloads.dell.com/.../E7240-WIN7-A09-6PFJY.CAB
OK: downloads.dell.com/.../E7240-Win10-A00-3HV1P.CAB
OK: downloads.dell.com/.../T3610-win7-A07-PGNR6.CAB
BAD: downloads.dell.com/.../T3610-win10-A00-43HR4.CAB
Hema_client
16 Posts
0
October 26th, 2015 18:00
Hi,
Could you please let us know which cab you were trying to download,which region you are located?
Thanks,
Hema
mikkelmeister
13 Posts
0
October 27th, 2015 05:00
Examples of cab files above, and downloading from EMEA (Denmark)
Hema_client
16 Posts
0
October 27th, 2015 06:00
Hi ,
I was able to download successully with out any issue , could you please try download using ftp.dell.com instead of downloads.dell.com
Thanks,
Hema.A
Ent3r
6 Posts
1
October 28th, 2015 01:00
I have exactly the same problem:
Precision-t1700-windows-7-driver-cab
Belgium
mikkelmeister
13 Posts
1
October 28th, 2015 05:00
ftp.dell.works
-after I had it opened in the firewall.
It's just so much easier grabbing a cab file by clicking on the link in the wiki.
Ent3r
6 Posts
0
October 29th, 2015 01:00
But I only see cab package A04 on ftp. On downloads.dell.com, A07 is the most recent one.
Hema_client
16 Posts
0
October 29th, 2015 01:00
Hi Ent3r,
Are you still facing the problem to download?
if you are trying downloads.dell.com ,try with ftp.dell.com to download the same.
Thanks
Hema
Hema_client
16 Posts
0
October 29th, 2015 11:00
Hi
Please share the link where you are seeing A04.
i see A07 in the link below
ftp.dell.com/.../1 ;
Thanks,
Hema
1 Attachment
ftp_A07_T1700.png
Hema_client
16 Posts
0
October 29th, 2015 11:00
Hi,
I see A07 in ftp.dell.com/Folder02959464m/1
Could you share the link where A04 is seen?
Thanks,
Hema
Ent3r
6 Posts
0
October 30th, 2015 06:00
When I surf to ftp://ftp.dell.com, I see a lot of folders with no meaningfull name. How did you find the right cab on this ftp site?
I can open your link (ftp.dell.com/Folder02959464m/1) though, so I'm able to download the cab, thanks!