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Hammou
1 Message
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827
February 27th, 2019 01:00
The both sd card of controller are blank, (we don't worry about data we have the backup).
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dwilliam62
3 Apprentice
•
1.5K Posts
February 27th, 2019 03:00
Hello,
I'm sorry, can you provide some more details regarding the issue you are having?
There's no data on those SD cards.
If you know what firmware version you are running and you have a support contract they can create new ones and ship them to you.
How were the SD cards erased?
Do you have any other arrays running that same firmware version?
Regards,
Don
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dwilliam62
3 Apprentice
3 Apprentice
•
1.5K Posts
0
February 27th, 2019 03:00
Hello,
I'm sorry, can you provide some more details regarding the issue you are having?
There's no data on those SD cards.
If you know what firmware version you are running and you have a support contract they can create new ones and ship them to you.
How were the SD cards erased?
Do you have any other arrays running that same firmware version?
Regards,
Don