Moving SANHQ to a new server

I'd like to do the same thing.

Thanks, Joe!

If you're not sure where to find your logs: open San HQ, click on Settings>General Settings, and the location is listed Installation Settings.

Thanks,

This sort of works. On the new SANHQ window, I have the old SANHQ server IP address with a red cross and the new server. I can see the old logs. Is there a way to merge the two together.  Hope this makes sense?

Can you provide a screen shot?

-joe

The “x” in a red circle (and the group name or IP address in red) indicates that an event requiring immediate attention exists or that the group cannot be reached by SAN Headquarters.

-joe

You should be able to right click on the name "10.0.0.191" and have the option to rename it.

-joe

Hi Joe,

Thanks for your help. There seems to be confusion. Let me try and clear things up.

There was an Old server running SANHQ 2.2, we need to install SANHQ 2.5 onto another server and keep the old log files. So it's a new server and a version upgrade.

Hi Joe,

No 10.0.0.191 is the old server that SANHQ was installed onto. The group management IP on the LAN has not changed.

Your last statement is correct.

Prior to coping the logs from the old 2.2 server, to the new 2.5 server, you first setup the Group (the 10.0.0.191) for monitoring on the new server.  At that point did the group display properly (i.e., had a check mark in a green circle)?

Then if it did, you at that point stopped the EqlxPerf service on the new server, and copied the logs into the new server, restarted eqlxperf, and it turned to red?

-joe

You will need to do the following:

1. On the original v2.2 server, stop eqlxperf service

You will need the following two directory structures and files from the original server:

Logs: [path]\all users\Application Data\Equallogic\San HQ\Logs (this is the default, yours may be different)

Config: [Path]\ \Local Settings\Application Data\Dell\SANHQ\ \user.config (this is the default, yours may be different)

Select the that is currently installed on the host

2. Uninstall the SANHQ v2.5 on the new server, you can choose to save the logs, but you will need to move them to another location (we are not going to use them at this point).  The net effect is that v2.5 is uninstalled, and the log file directory is empty.

3. On the new server, install the same version of SANHQ (v2.2) as the original server (can be either 32 or 64 bit, but must be the same version)

4. After the install is complete, stop the eqlxperf service on the new server

5. Copy The logs and user.config file to the new server that is running v2.2

6. Start eqlxperf on the new server

Check to ensure all everything is working

Make sure that the files have the appropriate permissions. Particularly with 2008 as it has enhanced security measures. Note that the files may be 'hidden' and you'll need to un-hide them to correct the permissions.

7. Now you can update to v2.5 on the new server

-joe

If you copy the log folder and the user.config on the old server, then paste it to the new server, will you need to change any files to point to the IP address of the new server?

As I would like to use a different IP address to the old server.