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PS4000 deleting offline member - challenge reponse needed

Hello, I would like to delete an offline member in a store group on a Equallogic PS4000 (no guarantie) The member is definitely offline and a challenge / response is asked to me. - Firmware version: V6.0.7 - Challenge: 8858 Could somenone help me ? Thanks,
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Re: PS4000 deleting offline member - challenge reponse neede

Hello, 

 The only way to get that response is to call Dell support.  Even without a contract I believe they will give you that response code. 

 Regards, 

Don 

 

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Re: PS4000 deleting offline member - challenge reponse neede

Thank you I've called Dell Support before, they send me on a web page which indicate this forum.. I've done a reset of my PS4000 (serial port for ever). Regards,
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Re: PS4000 deleting offline member - challenge reponse neede

Hello, 

 I am sorry they gave you bad information.  The product is now EOL so they sent you to the forums for community support. 

 Regards,

Don 

 

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