Problems initializing two newly bought SANs (fail to initialize eth0)

Hi,

here is my current setup:

3 SANs in a pool, PS6000, PS4100, PS4210 and two dedicated Powerconnect 7024 switches .

I had the opportunity to buy two other SANs from another company: PS6110X, PS4110X.

I tried to initialize them both using the remote setup wizard and serial cable. Remote setup wizard doesn't find the units. With the serial cable through Putty i get to the point where you give name and ip address you want to use, then it fails saying that it cannot initialize eth0.

I'm currently waiting for a quote to add support to those units but in the meantime if you have any suggestion it would be really appreciated.

Thanks