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June 18th, 2015 14:00

SAN HQ 3.1.0 EPA

System requirements say .NET Framework 4.5 or later.

This apparently does not include 4.6 ;)

I see the installer looking in the registry at the Version key under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Client

and apparently it wants to see = 4.5.xxxxx rather than >= 4.5.xxxxx

5 Practitioner

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274.2K Posts

June 18th, 2015 15:00

Hello,

Have you opened a support case on this?

Don

4 Posts

June 18th, 2015 20:00

Have now: <ADMIN NOTE: Express service code removed per privacy policy>

3 Posts

August 13th, 2015 06:00

Any news ?

4 Posts

August 13th, 2015 08:00

3.1.0 appears to have been released, and it still throws an error if you have .NET 4.6 installed.

February 15th, 2016 03:00

still no answer??? we are stuck!!

5 Practitioner

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274.2K Posts

February 15th, 2016 09:00

The next release of SANHQ will have a fix for this.

Other users have reported that installing 2.6, then upgrading to 3.1.0 works.  Another said that running the installer in Windows 8.x compatibility worked.  

Regards,

Don

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