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14 Posts
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10068
July 29th, 2015 09:00
SAN-HQ - Unable to groups from Monitoring List
Using v3.0.2.7457
I have tried many times to remove a few groups from being monitored. I get the "Confirm group removal" and select the "Remove the group and delete the log files". I then "OK" the Notice about closing all client apps displaying the select group. but these groups reappear when I restart SAN-HQ. How can I permanently delete them?
Thanks for your time.
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trigram
14 Posts
0
July 29th, 2015 10:00
Don,
Hi - thanks for your response. The login ID that I use has full local administrator rights. The only service I can find is EQLXPerf - DELL EqualLogic SAN HQ Service, running as Local Service.
Rgds
Fin
trigram
14 Posts
0
July 30th, 2015 03:00
I upgraded to 3.10 beta and still the same result....maybe it is the login id that I am using, even though it should have all rights...
Thompson16
1 Message
1
February 27th, 2017 20:00
When I logged in under my normal account with Admin rights it did not remove it. I had to log in with the account I installed SANHQ (Administrator), and then I was able to properly remove the old device.