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14 Posts

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July 29th, 2015 09:00

SAN-HQ - Unable to groups from Monitoring List

Using v3.0.2.7457

I have tried many times to remove a few groups from being monitored. I get the "Confirm group removal" and select the "Remove the group and delete the log files". I then "OK" the Notice about closing all client apps displaying the select group.  but these groups reappear when I restart SAN-HQ. How can I permanently delete them?

Thanks for your time.

14 Posts

July 29th, 2015 10:00

Don,

Hi - thanks for your response. The login ID that I use has full local administrator rights. The only service I can find is EQLXPerf - DELL EqualLogic SAN HQ Service, running as Local Service.

Rgds

Fin

14 Posts

July 30th, 2015 03:00

I upgraded to 3.10 beta and still the same result....maybe it is the login id that I am using, even though it should have all rights...

1 Message

February 27th, 2017 20:00

When I logged in under my normal account with Admin rights it did not remove it.  I had to log in with the account I installed SANHQ (Administrator), and then I was able to properly remove the old device.

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