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Battery charging, but when unplugged, laptop not working (Alienware 13 R2)
Hello,
problem with my Alienware R2 13 - I replaced motherboard (bought refurbished one from parts & people) and now the battery is not working. It is visible, charging (it took her almost 3 weeks to get her to 100%) but when i unplug the charger, laptop turns off automatically.
Bios is updated, battery health - performing normally, AC adapter 130W
I did the DELL test (when you press Fn while turning on laptop), battery health is 96%.
I also run the 60 sec test (powercfg will enable a trace for 60 seconds)..
Manufacturer | COMPAL |
Serial Number | 41167 |
Chemistry | Li-I |
Long Term | 1 |
Sealed | 0 |
Design Capacity | 51680 |
Last Full Charge | 49719 |
So I really don't get where is the issue... is it the battery or my new board?
Unfortunately i don't have anyone with this kind of laptop to borrow his battery and do diagnosis.. :(
ieee488
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4 Operator
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November 27th, 2017 14:00
You might want to post your question in the Alienware Club forum.
It is a separate forum for Alienware owners.