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December 19th, 2007 01:00

Built-in or External Microphone Not working on Inspiron 8600

I have an Inspiron 8600 with Windows XP on it. The built in or external microphone was not working (Windows Sound recorder doesn't show any activity). The Dell diagnostics test also failed at the Sound Recording test. After replacing two motherboards the same symptoms reappeared after some time. Then one Dell Support person thought it could be caused by the modem, and he was right. After replacing the internal fax/modem, sound recording is working again.

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13.6K Posts

December 19th, 2007 02:00

Thanks for that tip.

We knew from forum member AussieChris that loss of audio can be a symptom of a failed modem, but I didn't know about loss of mic recording. If you don't mind I might pass your tip along in the future.

Jim

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December 19th, 2007 08:00

By all means please do. I posted this so that someone else don't have to go through the hassle. Francois
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