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Can't install Wistron 3.0 on Dell Inspiron N5110
Hello everyone,
I have a Dell Inspiron N5110 laptop and for a few years I haven't been able to get my USB 3.0 ports to work. I believe I might have messed up the driver installations when I first got the laptop.
I got a new hard drive lately and decided to test my USB 3.0 ports before installing Windows 7 because I will really need them for work soon, so I tried them on Windows 8.1. They worked automatically without having to install any driver (I think 8.1 has its own 3.0 pilots?)
So I formatted my hard drive and installed my Windows 7 Home Premium 64 bits. I downloaded all the pilots from this page (www.dell.com/.../drivers) in another computer and placed them on a flash drive.
After installing Windows 7 and booting for the first time, I tried my best to follow the order explained here: www.dell.com/.../how-to-reinstall-drivers-in-the-correct-order
I started with Dell System Software Utility (DSS_UTIL_WIN_R282538)
Then Intel Management Engine Interface Driver (R292194)
Then Intel HM67 Express Chipset Family Driver (R292253)
Then Wistron USB 3.0 Host Controller Driver (R309746)
And after each driver installation, I would reboot my laptop. But when installing the Wistron driver, the R309746 file extracted itself and then nothing happened. So I went to the C:\dell\drivers\R309746 folder and tried to launch "setup.exe" again from there, with admin rights, I received the window of "This program might now have installed correctly" and I had two options, "Reinstall using recommended settings" or "this program installed correctly".
When I pick "this program installed correctly", nothing happens and my USB 3.0 don't work. When I pick the other option, nothing happens too.
I tried this 3 times. Each time I format the hard drive again and I reinstall Windows and I reinstall the drivers, trying different orders sometimes, but to no avail. My usb 3.0 ports are still not working.
Can anyone please help me? Did I do something wrong? Did I mess up the order of the installation of the drivers? What should I do at this point? I'm really getting desperate since all these trials have already cost me almost 2 days.
Edit: Please note that in the extracted folder of the Wistron driver, there are 2 other folders "TI" and "NEC", both containing additional files and "setup.exe" executables. I'm guessing these are two different drivers and my computer only needs one of them? But which one?
Ramwen
3 Posts
0
April 10th, 2017 13:00
Bump!
I'd also like to add that even after formatting the hard drive again and re-installing Windows 8.1, the USB 3.0 ports didn't work like they did last time. I am 100% sure last time they worked on their own in 8.1 as soon as I was done with that "first time configuration" thing that you get when you finish installing 8.1
I have officially ran out of ideas.