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December 14th, 2009 10:00

DELL Studio 1555 keyboard problem

My Studio 1555 is just 20 days old:emotion-5: . I am having keyboard problems :emotion-9:, some keys needs more than two keystrokes/several times:emotion-12: The worst culprits are ~ , " ' ` these keys but it spreads wider sometimes.and yeah some sometimes my right shift and enter functions abnormally.

I have already made following tests on my keyboard:

1.Done troubleshooting in safe mode, same problem exists, two keys in my keyboard don't function/function abnormally.
   Keys are` and ' (Using shift keys are ~ and " ).
2.Checked my keyboard via DELL DIAGNOSTICS provided in resource DVD (included with my STUDIO 1555). All the tests were passed.
3.Checked via. i-ball external Keyboard, still same problem exists.
4.Checked using Windows
® 7 on-screen keyboard, prob. exists.

I hope that some one is gonna help me soon.

August 8th, 2010 01:00

I got the same problem with you. When I type Shift + ', the monitor appears "" instead of ", same with ~  '  " `` ^ symbols.

I think these button was error.

I really want to know as soon as possible reply from Dell Company about this problems.

Thanks and best regards.

 


7 Posts

August 8th, 2010 05:00

Maybe problem is not with keyboard but with your editor, did you try type in Windows notepad??. I use many editors (to write programs/sites) and in all I checked options to close quotes (", ', `), notepad doesn't has this option ;)

August 8th, 2010 07:00

Thanks for your reply, I tried to type in Windows notepad, but it is same.

 

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