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September 3rd, 2016 22:00

Dell 15R 5520 Issue - 7 Beeps - Doesn't start every time

My Dell 15R 5520 Laptop only starts up sporadically. When I can get it to start up, it functions properly. Sometimes I can even restart it successfully.

The rest of the startup attempts (75%) result in the buttons above the keyboard lighting up and then going dark followed by 7 beeps.

After some research, the seven beeps indicates a CPU issue.

So far, I've done the following, without resolution.

-Ran System Restore back to before the latest Windows update.

-Ran the startup diagnostics (no errors found)

-Reseated the processor chip and replaced the thermal compound

-Reseated the memory chips, as well as replaced them

-Tried a different power adapter

I'm stumped since I cannot identify the specific problem, and since the problem isn't consistent.

Any suggestions/advice/help would be greatly appreciated!

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87.5K Posts

September 4th, 2016 04:00

Seven beeps is a bad mainboard or CPU - more likely the former than the latter.  Eventually, the system won't start up -- when that happens, the mainboard is the first suspect and first part to replace.

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