I have an inspiron that is about 4 years old. In November, the disc drive broke so I bought an external drive. Now, none of the USB ports work. I am looking to get a new computer in the near future, but is there any way to temporarily fix the usb ports so I can get my files off?
Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)
Go to the USB Controller section and click the + sign.
Starting at the bottom, USB Root Hubs, and working your way to the top, USB Universal Controllers, un-install everything in that section.
Restart your computer. Windows will find everything again and correct the problem one. Please be patient. The new hardware wizard may work 3-5 minutes before it's done.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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