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June 12th, 2011 16:00

Dell Inspiron 1501 USB Ports

Hi!

I have an inspiron that is about 4 years old. In November, the disc drive broke so I bought an external drive. Now, none of the USB ports work. I am looking to get a new computer in the near future, but is there any way to temporarily fix the usb ports so I can get my files off?

Thank you!

4 Operator

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11.1K Posts

June 12th, 2011 17:00

I suspect that your external USB DVD drive is power hungry and require an external power supply or 2 USB ports to work.

 

9 Legend

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30.3K Posts

June 12th, 2011 18:00

jl25,

 

Try...

 

Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)



Go to the USB Controller section and click the + sign.



Starting at the bottom, USB Root Hubs, and working your way to the top, USB Universal Controllers, un-install everything in that section.



Restart your computer. Windows will find everything again and correct the problem one. Please be patient. The new hardware wizard may work 3-5 minutes before it's done.

 

 

Rick

2 Posts

June 12th, 2011 20:00

PudgyOne-

I tried that and it did not work :(

When I plug anything (ipod, printer, flash drives) in any of the 4 usb ports, the computer will not recongnize it.

7 Technologist

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16K Posts

June 13th, 2011 05:00

Try reinstalling the chipset driver and then rebooting.

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