Dell Inspiron 1720 After Vista Reinstall Can't Connect to Internet

Ηi,

Press F2 key on keyboard or a combination of Fn and F2 and check if you are able to use Internet.

If not, then please check if there is any yellow exclamation or red cross in 'Device Manager' of your computer.

Open Device Manager by clicking Start/Windows logo on desktop --> ‘Control Panel’ --> ‘System and Maintenance’ --> ‘Device Manager’ --> Check for any yellow exclamation or red cross.

Please check and let me know all the options you see under 'Network' adaptors.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Once I have the Service Tag of your computer, I will be able to provide you the direct link for the driver that needs to be installed on your computer.

The only option for the network adaptor is the broadcom 440x 10/100 Integrated Controller.  There are four yellow explanation points under other devices.  Three base system devices and network controller.

Thank you for your help.

Chief9mike,

Rick

Chief9mike,

You should be able to install the drivers in the correct order and things will start working.

Rick

Hi Rick,

I initially installed a few different drivers before realizing there was an order.  I then went ahead and installed all the drivers in the correct order.  Is that ok or do I go back and reinstall the operating system and then install the drivers in the correct order?

Thanks for your help.  

Still no luck.  I reinstalled the  operating system and installed the drivers in the correct order.  I am getting a message when i try to connect to the internet that the system does not have a wireless internet adapter installed and configured.

Chief9mike,

If it's still the same hard drive, try...

Restoring Your Computer´s Software to the Factory Settings

Maybe your disks are not nstalling correctly. If you live in the United States, Request Backup Disks USA if in another Country, contact Dell Tech Support in your Country.

Rick

Rick,

Thanks for your help.  I tried a number of drivers and finally found got it to work.

Chief9mike,

Glad you got it working! :emotion-21: Thanks for posting back.

Take care,

Rick

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