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Dell Inspiron N5010 - Shut Down Abruptly (Please Reply & Help me)
Let me tell My Full Problem--
1.When I start watching HD videos & playing Games the Laptop Suddenly Shut Down without warning.
2.It happens Only If I do the same work (watching HD videos & playing games) with both battery & charger plugged in.
3. It do the same task perfectly & never shut down when i removed battery & only plugged in charger.
4.It also never shut down when doing the same work on battery.
5.my battery charging very well.....
Please tell me what is the exact problem ??
what is faulty ?? what I have to replace???
& help me please
DELL-Rajath N
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December 24th, 2012 10:00
Hi rut503,
Inspiron laptops are designed for everyday use and it can be used only for playing games that use very less system resources. I suggest you to upgrade the BIOS and drivers. You can download the drivers from the links provided below:
BIOS: http://dell.to/PSQskL
Video:
For Integrated Graphics configuration: http://dell.to/TtXkWv
For Discrete Graphics configuration: http://dell.to/Pg7YPR
Please install the BIOS and appropriate graphics drivers and let me know about your findings.
Rutuj-503
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December 24th, 2012 11:00
My drivers & BIOS are updated...
Same problem occurs.....
I observed that after removing the battery the laptop could not remain on for 5 min when charger is plugged in..!!
DELL-Rajath N
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December 26th, 2012 10:00
Hi Rutuj-503,
I’d suggest that you run the diagnostics on the computer by following the steps mentioned below and check if there is any issue with the hardware on your system.
1. Turn on or restart the computer.
2. Immediately at the Dell logo screen, starting tapping the key once a second until te One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again).
3.At the One Time Boot menu, press the arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press to begin the PSA.
4. Write down any error codes listed. Reply to us with the error codes.
DELL-Rajath N
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January 2nd, 2013 04:00
Hi Rutuj-503, unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to the post.