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March 25th, 2010 12:00

Dell Integrated Webcam and Dell Webcam Central Problem

So when I firt got my Studio XPS 13, and I'd open AIM and start a video chat, the Dell Webcam Central would pop up and allow me to do effects, desktop share, ect.  Now...it pops up, but all that it shows is "To use this feature, ensure that the video streaming format is not MJPEG."  Now. I've not changed ANYthing, so why is it doing this?  Fast Access works, and the cam effects work when its not in IM Mode... so why does it do this when it's in IM mode?

1 Message

June 10th, 2011 10:00

Just change the resolution of the webcam... select 480 X 640 in the dropdown near to the click button of the webcam. This will solve the issue. Rgds

1 Message

August 15th, 2011 21:00

This did not work for me! - help!!

1 Message

March 31st, 2012 16:00

It should tell you that it wont work in H.264 and MJPEG format, so go to Capture mode, change the quality there to 1024x768 or lower and it will work again.

9 Legend

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30.3K Posts

March 31st, 2012 19:00

Heyhoo,

 

Which operating system is on your system?

 

If Vista try installing Vista codecs and it should work.

 

If using Windows 7, try installing the Windows 7 codecs.

 

These items can be Googled. I usually trust downloading the codecs from Filehippo.

 

 

Rick

1 Message

October 4th, 2012 18:00

Thank you. It really WORKED FOR me for the same problem.

1 Message

June 27th, 2013 13:00

Where's capture mode?

9 Legend

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30.3K Posts

June 27th, 2013 15:00

ayeeitsethanh,

 

Open Dell Webcam Central, look at the bottom right corner.

 

 

 

Rick

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