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Dell Latitude E6400 - PSA Diagnostic Version 4116 code 2000:8003
Working with a Dell Latitude E6400 that cannot stay booted for longer than 35 seconds before restarting. Memory and disk checks were clean, and BIOS have been defaulted and are current. When I ran the PSA diagnostic utility it came up with the error code in the above subject line. Looking for a solution prior to nuking it, so any help would be appreciated. Intel core 2 Duo, running xp professional 1024 MB ram DDR2 SDRAM 800 MHz 975 MB available memory BIOS A03 service Tag FY6SGHI 80GB HD Intel GM45 Graphics Bios 1659 32 MB video memory DVD+\- RW optical drive
speedstep
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October 24th, 2011 12:00
Your warranty Expired. I would Renew Immediately.
System Type: Latitude E6400
Ship Date: 9/20/2008
Country: United States
Description Provider Start Date End Date Days Left
Complete Care DELL 9/20/2008 9/20/2011 0
Next Business Day Support UNY 9/21/2009 9/20/2011 0
Run the Drive Self Test (DST) from the Utility Partition also known as the 32 bit diagnostics to determine if the previous error has been corrected. If the DST from the Utility Partition does not indicate a failure of the drive, we consider the error to have been corrected and the drive does not need to be replaced.
speedstep
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47K Posts
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October 24th, 2011 12:00
If you receive an error during PSA Diagnostics, look below for the associating error code. If the Error
Error Code
Error Message
Link to Possible Fix
PSA 1000-0111
PSA+ 2000-0111
(Name of Exception) exception occurred at selector XXh offset XXh.
Contact Us
PSA+ 2000-0112
CPU (x): Processor machine check exception error.
Contact Us
PSA+ 2000-0113
Processor machine check error detected.
Contact Us
PSA 1000-0122
Memory test initialization failure.
Link to Fix
PSA 1000-0123
PSA+ 2000-0123
Memory integrity test failed.
Link to Fix
PSA 1000-0141
PSA+ 2000-0141
No drive detected.
Link to Fix
PSA 1000-0142
PSA+ 2000-0142
Drive Self Test failed. Status byte = XXh.
Link to Fix
PSA 1000-0143
PSA+ 2000-0143
Drive Smart read command failed.
Link to Fix
PSA 1000-0144
PSA+ 2000-0144
No support for Drive Self Test.
Link to Fix
PSA 1000-0145
PSA+ 2000-0145
Timeout waiting for Drive Self Test to complete.
Link to Fix
PSA 1000-0146
PSA+ 2000-0146
DST Log contains previous error(s).
Link to Fix
PSA 1000-0147
PSA+ 2000-0147
Unit (x): IDE status failed. Status byte = (x) Control Code = (x) Msg = (s).
Unit (d): Optical drive BIST – (s).
Link to Fix
PSA 1000-0148
PSA+ 2000-0148
IDE ERROR: status (x) (s)
Link to Fix
PSA+ 2000-0149
No optical drive detected
Link to Fix
PSA 1000-0212
PSA+ 2000-0212
CMOS failed the pattern test.
Link to Fix
PSA 1000-0213
PSA+ 2000-0213
The CMOS battery failed
Link to Fix
PSA 1000-0214
Failure in DMA %s Port: XXh.
Contact Us
PSA 1000-0221
PSA+ 2000-0221
Interval Timer Channel 0 (mode 0) is not generating interrupts
Link to Fix
PSA 1000-0222
Interval Timer Channel 0 (mode 3) is generating the wrong interrupt count per second.
Link to Fix
Error Code
Error Message
Link to Possible Fix
PSA 1000-0223
Interval Timer initial clock output level in mode XX is incorrect.
Link to Fix
PSA 1000-0224
Interval Timer had wrong time period in mode XX
Link to Fix
PSA 1000-0231
PSA+ 2000-0231
Failure in Interval Timer in mode XX.
Link to Fix
PSA 1000-0232
PSA+ 2000-0232
The RTC did not generate periodic ticks.
Link to Fix
PSA 1000-0233
PSA+ 2000-0233
The RTC 'Seconds' register is not updating.
Link to Fix
PSA 1000-0234
PSA+ 2000-0234
Timeout waiting for RTC update flag to set.
Link to Fix
PSA 1000-0235
PM timer 1 had wrong time period. Expected (d), Actual (d).
Link to Fix
PSA 1000-0241
PSA+ 2000-0241
Error enabling A20 gate.
Link to Fix
PSA 1000-0242
PSA+ 2000-0242
No interrupt detected for IRQ XX - (Name of Interrupt).
Link to Fix
PSA 1000-0312
Keyboard test timed out waiting for keyboard response.
Link to Fix
PSA+ 2000-0313
Error detecting internal touchpad or pointing stick.
Contact Us
PSA 1000-0321
PSA+ 2000-0321
Unable to detect LCD.
Contact Us
PSA 1000-0322
PSA+ 2000-0322
Error accessing the LCD inverter.
Link to Fix
PSA 1000-0326
PSA+ 2000-0326
LCD inverter error, unable to turn lamp ON/OFF.
Contact Us
PSA+ 1000-0331
No video adapter found.
Contact Us
PSA 1000-0332
Video memory failed.
Link to Fix
PSA 1000-0333
PSA+ 2000-0333
Graphics test timed out waiting for keyboard response.
Link to Fix
PSA 1000-0334
PSA+ 2000-0334
User reported that graphics patterns were not displayed correctly.
Link to Fix
PSA+ 1000-0411
Hardware Detect Error - (s) not detected.
Contact Us
Error Code
Error Message
Link to Possible Fix
PSA+ 1000-0412
Hardware Detect Error - Auxiliary LCD cable not detected.
Contact Us
PSA+ 1000-0413
Detect Error - LCD cable not detected.
Contact Us
PSA+ 1000-0414
Hardware Detect Error - Inverter cable not detected.
Contact Us
PSA+ 2000-0151
Link to Fix
PSA+ 2000-0152
Optical Drive (d): - Incorrect status: (x) (s)
Link to Fix