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February 25th, 2013 02:00

Dell Studio 1749 will not eject cd/dvd from drive

Hi,

The CD will play the songs etc... but it wont eject the disc. Tried soft key on the "UBL + srs Premium Sound panel" above Key Pad, plus tried using software bottons ie... In "Media Centre", Right clic in Explorer+eject...etc...

Sounds like it tries to Eject but can't..... Is there anyone out there that can give me a quick fix...... Don't want to dismantle the hole laptop to get at the CD/DVD Drive. Thanking you in advance.

Regards

EDul.

50 Posts

February 25th, 2013 02:00

I hope that your drive is not faulty.. is it still under warrenty? if so get dell to fix.. if not you might have to take it apart!! But if the drive is faulty any sata slot load will fit, I changed mine to bluray..:emotion-15:so a spare sat here:emotion-5:

2.2K Posts

February 25th, 2013 03:00

Hi Edul,

Welcome to the Community.

Please refer to Dell Article 125988 (Step 8) to troubleshoot the issue. Press F2 to enter in system setup on Dell Studio 1749. Click the link mentioned below to access the article:

http://dell.to/X8FwU0

Thanks & Regards
Manshu S
#iworkfordell

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