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florent121

2 Posts

11653

June 17th, 2013 17:00

Dell XPS 13 developer edition: Noise fan is driving me nuts

The noise fan sound level is incredibly high.

Maybe I'm just getting a little bit excited here and there's way to fix this (even if it means reducing performances). Because I don't really understand how DELL as brand could afford to make products with noise fan issues. So I have to guess you have a solution for me.

If not, well, I still have 6 days left to return the product.

Dell-Rajesh R

4 Operator

 • 

3.3K Posts

June 18th, 2013 02:00

Hi florent121,

Fans can become loud or have abnormal sounds due to:

  • An out of date BIOS
  • Obstructions in the fan or vent area.
  • Physical Damage
  • Dust accumulation in the fan or vent area.
  • Usage while not on a flat surface or proper ventilation clearance
  • Using near a heat source or in a hot environment.

Follow below steps to isolate the issue:

Step 1: Cleaning the Vents

  • Check the vents on the computer to see if they are covered with dust and not allowing heat and air to pass through.
  • Turn off the System
  • Remove all power sources: Unplug the AC Adapter and Remove the Battery, or Unplug the Desktop Power Cord.
  • Use a compressed air can to blow the dust out of the vents. Be sure to hold the can at an upright (near 90 degree angle) and hold it 15-20 centimeters (6-8 inches) away from the target.

Step 2: Update the BIOS:

Below mentioned link would help you in updating BIOS on the computer:

http://dell.to/16CTCBs

  • During BIOS update verify that the computer is connected to an AC Adapter.
  • Disconnect any third party peripherals connected to the computer before performing BIOS update.
  • Do not turn off the computer during the BIOS update.
  • Do not restart the computer during the BIOS update.
  • Ensure battery charge is more than 30% during BIOS update.

Note: Plug your computer to a good, working wall jack before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.

Step 3: Hardware Diagnostics Check:

Restart the computer by holding the FN and the Power button simultaneously. Let the diagnostics complete.

Please post the results.

dio5

12 Posts

October 23rd, 2013 04:00

How did you solve this?


The bloody fan is on all the time when plugged in?


The product is brand new so don't come with dirty vents etc... solutions.

florent121

2 Posts

October 23rd, 2013 05:00

The fan is still always on but I ca hear it only when I do some CPU intensive tasks. 

If I remember correctly, I just installed a standard Ubuntu version (Xubuntu actually). The one from DELL is outdated and full of <ADMIN NOTE:. Substitute characters removed as per TOU>  Multimedia button, sleep mode, external screen, wifi, bluetooth work great.

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