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Dell diagnostic Error code 0123
Inspiron 6400 with 2GB RAM
When I run the Dell Diagnostic I get the following error:
Error code 0123
Msg Error Code 2000-0123
Address= 0_52288F18h Actual = 011000004 Expected 001000004 Location = DIMM_A
What can I do?
Thanks.
gil
DELL-Priyanka_S
671 Posts
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November 14th, 2012 03:00
Hi,
The error code refers to memory failure. I would suggest you to reseat the memory cards on the system.
Ensure that you shut down the system and remove the battery and unplug the AC adapter before removing the memory cards. Refer to the picture below for reseating the memory modules:
You can also refer to the link on Dell's support site: http://dell.to/ZI5CO8
Please reply for further assistance.
Thanks and Regards
Priyanka S
#iworkfordell
gilgil159
10 Posts
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November 15th, 2012 06:00
I reseat the 2 memory cards exchanging them.
When I run the Dell Diagnostic I get the following error:
Error code 0123
Msg Error Code 2000-0123
Address= 0_52288F18h Actual = 011000004 Expected 001000004 Location = DIMM_A
The error is always in DIMM_A
ejn63
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87.5K Posts
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November 15th, 2012 06:00
Swap the two modules. Then re-test. If the error follows the module, it's the module that's bad - replace it. If it sticks to the same socket with the other module, it's the socket that's bad - replace the mainboard.
gilgil159
10 Posts
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November 15th, 2012 06:00
Excuse me. My post is wrong. The new msg error is:
Address= 0_52288F58h Actual = 90808080h Expected 808080h Location = DIMM_A
gilgil159
10 Posts
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November 16th, 2012 05:00
The error is always on socket A.
Now I have 2 modules x 1 MB = 2 MB.
Can I replace the 2 modules with only one module x 2 MB in the socket B?
ejn63
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November 16th, 2012 06:00
It may or may not work - the system isn't specified to run with 2G modules.
Snapdeal
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May 24th, 2013 00:00
Its your ram error.