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February 11th, 2013 12:00

Drivers Links are not working

Hi there

I bought A new Dell Inspiron 3521 Laptop and after installing windows 8 I was about to download the drivers from dell site any way I found that all drivers links are not working and it'd always popup a message saying :

Sorry, the requested file could not be downloaded.    

        Invalid File I.D. The file does not exist.
 
 
 
I'm Living in Egypt by the way and also I tried to change my country but the same results coming out and my laptop services tag is < ADMIN NOTE: Service tag removed per privacy policy>
 please, I need some help round here
thanks any way

4 Operator

 • 

3.1K Posts

February 11th, 2013 12:00

Hi Hossam AbdELHakim,

Let me know the drivers that you need to download for your system so that I can provide you the direct links.
Please reply if you have any questions.

February 11th, 2013 12:00

AMD Radeon HD 7600M

USB2.0-CRW

Bluetooth Peripheral Devices

And My webcam Software cause I have no software for recording or capture

one more thing if I'm not bothering you this laptop suppose to have AMD VGA but I'm connected ac power and it's still working on the intel driver if this switching between this tow drivers requires a software to install I'll be glad and thankful if you provide me with it

I really don't know how to thank you    

4 Operator

 • 

3.1K Posts

February 11th, 2013 15:00

Hi Hossam AbdELHakim,

Thank you for the response. Here are the link for the drivers. I tried to download the drivers from the links mentioned below. It worked for me.

AMD Radeon HD 7600M: http://dell.to/157dYCJ
USB2.0-CRW: http://dell.to/12HduUn

To install the Bluetooth Peripheral Devices drivers, first check the Wireless card installed on your computer by going to Device Manager.

To access Device Manager -> press and hold the Windows key and press 'R' key to open the run window ->  type 'devmgmt.msc' without the parenthesis, click  'Ok' -> expand 'Network Adapters' and check the name of the wireless card.

Now, click on the link http://dell.to/QjjZDA , type the service tag of the computer -> choose the operating system ->expand 'Network' and download the the driver.

Windows 8 operating system has 'Camera' app. You can access the 'Camera' app from the start screen. In case you are not able to see the 'Camera' app on the start screen, you can download it from 'Windows Store Apps'

Hope this helps.

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