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Hard Drive error
Assalam-u-alikum! Professional Guys please help me on this error. I am unable to start windows and system cannot instaal windows due to no space available when I ran Diagnostic its says the following error :
Error Code 2000-0142
Validation 98852
Msg : Hard drive 0 - S/N WXV1C52D5908, short test unsuccessful
Please Contact Techniqal Support.
Philip_Yip
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July 15th, 2013 00:00
That means the hard drive has failed.
You must replace the hard drive and then manually install Windows.
If you have any warranty left, phone Dell Technical Support and have them replace the hard drive.
Note: State your Model of Dell and Version of Windows if you need more assistance.
Irtaza
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July 15th, 2013 01:00
I have Dell Inspiron 5520 ( ) . How hard drive has failed ? can it be repared or I have to bought new one.
Yes I have warranty left.
Irtaza
7 Posts
0
July 15th, 2013 01:00
I have Dell Inspiron 5520 ( ) . How hard drive has failed ? can it be repared or I have to bought new one.
Yes I have warranty left.
Philip_Yip
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July 15th, 2013 06:00
Its a common part to fail as it has mechanical parts. Call Dell Technical Support for your region and have them replace the drive.
Before doing so follow Windows Reinstallation Guide / Data Recovery of the Hard Drive Using Fedora or Ubuntu.
http://www.dell.com/support/contents/pk/en/pkdhs1/category/Contact-Information/Technical-Support
From that Service Tag's Original Configuration it seems the system was shipped with Ubuntu so Dell won't assist with installation of Windows.
The Windows Reinstallation Guide / A Clean install of Windows 7 will guide you through the installation process however. Did you purchase Windows separate from your system?
ejn63
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July 15th, 2013 06:00
Call Dell with the error - they'll replace the drive under warranty.